Experience Inc. Jobs

• Ensure accurate and timely data entry into our operating system

• Track and trace files as required

• Use Workflows daily

• Ensure timely delivery of freight to customers 

• Ensure documents are timely sent to the customer or broker for customs purposes

• Ensure accurate and timely client and Service Provider billing

• Interact with our customers in arranging their international shipments, meeting customer service standards

• Contribute to maintaining strong relationships with suppliers

• Meet compliance at all times to regulations. This includes internal policies and procedures  and external government regulations or customer’s policies / requirements.

• Understand department process flow, constantly looking for areas of improved efficiency

• Ensure all customers' standard operating procedures are followed and updated

• Meet KPI standards, as per the company procedures

• Overseas communications, timely responses to emails and requests (internal and external)

• 2 years related experience or equivalent combination of education and experience (preferred)

• Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results

• Pro-active, strong organizational skills

• Good computer skills (Excel, Word, PowerPoint)

• English intermediate

All your information will be kept confidential according to EEO guidelines.