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Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Data Center Networking is seeking a Technical Program Manager to help us continue to build the largest network in the world. This role offers endless opportunities to work on cutting-edge technologies and solve complex technical challenges on the forefront of Global Cloud Computing.

As a TIPM, you will lead complex, multi-disciplinary networking projects with the opportunity to shape, define & deliver new methods of delivering technology solutions at scale. You will be responsible for end to end delivery of network infrastructure changes and upgrades across Amazon Data Centers. You will manage our cross-functional projects, working with all organizational levels and groups including network operations, network engineering, infrastructure engineering & internal project management teams, as well as external vendors.

You must have excellent Program Management skills, the ability to identify and mitigate risks, and remove blockers whilst applying critical thinking to develop paths to success. Excellent written and verbal communication skills are essential as you will be responsible to communicating with a variety of teams and partners as well as senior leadership. You must have a proven track record of successful project management & show the ability to deliver effectively with compressed timelines while dealing with ambiguity. You must possess a working knowledge of networking and data center technologies.

Key job responsibilities

Manage multiple competing cross-functional projects/programs simultaneously on a global scale.

Interact with engineers, technicians, project managers and senior management on a daily basis.

Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.

Work with engineers to develop detailed and creative solutions to complex problems, while keeping a watchful eye on timelines and costs.

Ensure consistency in deployed configurations and track exceptions for follow up.

About the team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Cupertino, CA, USA | Seattle, WA, USA

Basic Qualifications

• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

• 3+ years of technical infrastructure management experience

• Experience with varying scenarios of infrastructure builds

Preferred Qualifications

• Excellent organizational skills and project tracking abilities; strong focus and attention to detail; the ability to work in a very fast-paced, hectic, and energetic environment, yet able to maintain high quality standards; project/task prioritization and schedule development.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year in our lowest geographic market up to $197,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.