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Senior Manager of Product and Program Management, WW Shopping Experiences, Apple Store Online

Cupertino,California,United States

Corporate Functions

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Join Apple, and help us leave the world better than we found it! Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for a Senior Manager to lead the Shopping Experience Product and Program Management team and help us do extraordinary things. Apple is looking for an experienced, dynamic leader of Product and Program Management to join the Apple Store Online and lead the worldwide Shopping Experience Product Team. This team is responsible for building seamless, personalized, and innovative digital commerce experiences and capabilities for all our online customers. This is a technical role that links between business, design, and engineering to bring to life incredible products for our customers.

Description

In this role, you will lead a high performing team that focuses on customer-facing web and mobile experiences that deliver significant commercial value for our organization, support strategic Apple initiatives like new Apple product launches, and represent the future of digital retail. This role will require significant partnership with teams across Apple, including Apple Store Online business teams, Marketing, Operations, Marcom, and various Engineering teams. Success in this role will include delivering surprise and delight for our customers, while integrating our Apple values such as Education, Accessibility, and Privacy. - Develop multi-year roadmaps and plans for the Shopping Experience program - Lead a team that delivers high volume of customer-facing technology projects and capabilities - Build and lead an effective team via hiring and team skill and culture development - Communicate ideas, plans, and program status to senior partners and executives

Minimum Qualifications

• 12+ years Product or Technical Program Management experience, ideally in a sales or e-commerce organization

• 7+ years managing a team of Product or Technical Program Managers, and 3+ years experience leading managers and senior individual contributors

• Experience designing and evolving organizational structures, hiring and developing diverse, highly motivated team members

• Experience delivering customer-facing digital products and capabilities globally

• Possess strong technical skills with the ability to dive into technical details and designs in order to partner with Engineering teams to deliver software

Key Qualifications

Preferred Qualifications

• BA/BS or equivalent experience, MBA a Plus

• Highly skilled at building a strong team culture with a focus on team and individual development

• Proven track record of developing and delivering multi-year experience and capability roadmaps with complex interdependencies

• Skilled at leading teams that deliver high quality, innovative technology products

• Strong leadership presence and communication skills that span executive, partner, and project communication, including the ability to communicate technical concepts to non-technical audiences

• Skilled at and embraces working in a fast-paced, ambiguous, evolving, collaborative environment

• Ability to drive process and program improvement via direct and cross-functional partner teams

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $238,300 and $358,200, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

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