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Amazon Operations Service Team Technician, DCEO Engr 4 - AG (L4) in Culpeper, Virginia


Operations Service Team (OST) Technicians are Amazon’s front line responders for hands-on electrical and mechanical operations and troubleshooting. They maintain, operate, troubleshoot, and repair Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.


· Operate and maintain mechanical, electrical, generator, and fire/life safety equipment within the data center

· Troubleshoot facility equipment and rack-level events within internal SLAs

· Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements

· Provide support to Data Center Operations technicians

· Perform root cause analysis of equipment failures

· Ensure all safety procedures are adhered to while performing work

· Write procedures

· Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)

· Take daily operational readings of all mechanical and electrical equipment through routine rounds/log to include but not limited to temperatures, voltages, currents, etc.

· Utilize internal CMMS to manage building workflows and spare part inventory

· Supervise contractors who perform servicing or preventive maintenance

· Respond to off hour emergency calls per on call rotation for any one of the region’s sites

· Fully comply with all physical security procedures and policies

· Drive innovation while reducing operational costs in the facilities

· Manipulate small wires and objects

· Perform the following tasks, with or without reasonable accommodation:

o Walk job sites in uneven terrain

o Work in extreme climates

o Work at heights and from ladders

o Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more

o Bend or twist the body into unusual positions while working

o Push or pull heavy objects into position

o Work in noisy environments

This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.

We are open to hiring candidates to work out of one of the following locations:

Alexandria, VA, USA | Culpeper, VA, USA | Warrenton, VA, USA

Basic Qualifications

  • 4+ years of maintenance and repair experience on mechanical and electrical equipment.

  • Experience operating electrical and mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.).

  • Familiar with building management systems(BMS/EPMS).

Preferred Qualifications

  • Electrical Engineering, Mechanical Engineering or relevant discipline · 4+ years of Data Center Engineering Experience.

  • Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.

  • Strong verbal and written communication skills

  • Proficiency with Microsoft Office products (excel, word) and web-based operational tools.

  • Familiar with BMS and EPMS control systems and data collection/trending.

  • Proficient with maintenance management software

  • Solid leadership and organizational skills.

  • Strong attention to detail.

  • Proven self-starter.

  • Ability to be self-sufficient and complete tasks with little direction.

  • Ability to prioritize in a complex, fast-paced environment.

  • Operating engineering license(s) such as DC II, DC III, or equivalent.

  • Electrical or mechanical Journeyman License.

  • CFC license (Universal or minimum Type II).

  • NFPA 70E Certification Military Ratings/MOSs Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337 Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031

About AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop celebrating our uniqueness.

Work/Life Balance

This team supports 24/7 systems in a classified environment, and periodic on-call duties with ability to drive into workplace for critical events/needs will be required.

Mentorship & Career Growth

We have a career path for you no matter what stage you’re in when you start here. As we strive to become Earth’s Best Employer, we know we must continuously raise our performance bar. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.