Experience Inc. Jobs

Representante Servicio de Impresión

General Information

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City

Cuautitlán Izcalli

State/Province

Estado de México

Country

Mexico

Department

Service Delivery

Date

Tuesday, August 6, 2024

Working time

Full-time

Ref#

20033762

Job Level

Individual Contributor

Job Type

Experienced

Job Field

Service Delivery

Seniority Level

Entry Level

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)

OBJECTIVO :

Administrar y asegurar el proceso de atención a equipos que cumplan con los SLA´s establecidos con el cliente.

PRINCIPALES RESPONSABILIDADES (EQUIPOS BAJO ALCANCE):

• Ordenar / remplazar materiales de consumo

• Realizar recorrido a equipos para vigilar la calidad de impresión

• Mantener limpieza externa / Interna de los dispositivos

• Resolver fallas técnicas menores(atoramientos de papel, limpieza de rodillos y configuración básica) de los equipos instalados en las cuentas

• Escalar de acuerdo a procedimientos acordados al siguiente nivel de soporte técnico

• Controlar formatos de registros (inventarios, surtido de materiales, asistencia, etc)

PERFIL DEL PUESTO :

• Escolaridad: carrera técnica

• Habilidades: Conectividad, electrónica básicas /trato con clientes

• Idiomas: Ingles técnico básico

• Computo: Ambiente Windows básico/ Office

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.