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Delaware North Table Games Shift Manager, Mardi Gras Casino in Cross Lanes, West Virginia

Req ID: 37800

Category: Gaming

Job type: Full-Time

Subsidiary: Gaming

The opportunity

Delaware North Gaming is searching for a Table Games Shift Manager to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As Shift Manager, you will follow policies and procedures as directed by your shift manager to promote smooth and efficient gaming operations within your assigned gaming pits, following state gaming commission procedures and internal gaming controls. If you are looking for a role offering teamwork, excitement, and career growth, apply now.

Pay

Minimum – Anticipated Maximum Base Salary: $56,900 - $76,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/ .

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

  • Medical, dental, and vision insurance

  • 401(k) with up to 4% company match

  • Annual performance bonus based on level, as well as individual, company, and location performance

  • Paid vacation days and holidays

  • Paid parental bonding leave

  • Tuition and/or professional certification reimbursement

  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

  • Supervise the operation, conduct, and game security of a specified number of table games while promoting a positive experience.

  • Ensure compliance with state gaming regulations along with company objectives, procedures, and internal controls.

  • Coordinate scheduling of supervisors and dealers to ensure appropriate staffing within the assigned pit or assigned games.

  • Oversee fills and credits required during the operation of supervised games.

  • Train team members; plan and assign work areas, appraise performance, initiate employee commendations and discipline, address and resolve guest and employee concerns and complaints.

  • Maintain a clean, safe, hazard-free work environment within the area of responsibility.

More about you

  • At least 4 years of full-time gaming floor supervisory experience, including time as Assistant Floor or Dual Rate.

  • Supervisory experience in several types of table games.

  • Ability to obtain and maintain a state gaming license.

  • Effective oral and written communications skills.

  • Ability to work in a fast-paced environment.

  • No degree required.

Physical requirements

  • Ability to walk, stand and sit for extended periods of time.

  • Manual dexterity to lean and bend at the waist or neck; frequent upper and lower arm reaching.

  • Ability to use hands and fingers to carry out job duties.

Shift details

Monday to Friday

Weekends

Day shift

Evening shift

Who we are

Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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