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Nestle National Account Manager in Crawley, United Kingdom

Position Snapshot

Business Area: Nestlé UK&I

Job title: National Account Manager – Wholesale Buying Groups (Key Members)

Location: Gatwick (Hybrid working – approx. 2 flexible days a week in our office)

Attractive Salary + potential bonus + 12 flexible days in addition to holiday entitlement + other fantastic benefits

Although this is a full-time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discussing individual’s flexible working needs, don’t let this stop you from applying.

Position Summary

What can you expect from a career in the Nestlé Sales Team?

Every day and Everywhere, we are building a Sales community of unique people, that thrive together, make a positive difference and deliver market leading results.

We might be biased but we believe our Sales team here at Nestlé is pretty great and a unique place to work! As Nestlé’s multicategory sales team, we manage and develop our customer relationships across Confectionery, Coffee, Food, Dairy and Infant Nutrition. Think Nescafé, KitKat, SMA and much more! This means that in one incredible organisation, you can build a fantastic Sales career by moving across different categories as well as adding real breadth to your sales experience. You will work in partnership with your customer group to make a big difference in an ever evolving and fast paced environment.

We are recruiting for National Account Manager to work within our categories across our Wholesale team. This is an ideal opportunity if you are looking to gain more autonomy and accountability within a sales role, working with a number of key customers to help drive growth across the customer account. There is lots of opportunities to develop the accounts, so it really is a great time to join the team.

A day in the life of a National Account Manager…

You will be responsible for developing customer relationships and delivering profitable sustainable growth through the day-to-day management of the plan whilst supporting on key strategic projects.

You will work closely with experienced colleagues within the Customer Business Team and the Category Development Team to develop your customer and your own customer management skills.

You will also:

  • Develop and agree customer specific joint business plans (JBP’s) to successfully achieve Nestlé’s and the customer’s commercial goals.

  • Have full management and accountability of the customer’s P&L including sales revenue, trade spend, market share and profits targets.

  • Pro-actively manage the relationship between Nestlé and the customer whilst when required developing key accounts that enable future growth opportunities.

  • Build and develop effective relationships through an engaging and forward-thinking contact strategy, utilising different functional teams to deliver a best-in-class partnership.

  • Co-create and execute robust channel strategies, ensuing we have the tools we need to win in channels and customers for the long term.

  • Provide all the required inputs for the Monthly Business Planning cycle for the customer group.

  • Oversee and ensure Nestlé Category and Marketing initiative plans are executed in store by working in conjunction with Activation Managers and our Field Sales teams.

  • Pro-actively work with a range of cross functional stakeholders to deliver great results.

  • Run promotional post-evaluation and optimisation throughout the year to drive ROI understanding across the major multiples.

  • Ensure all day-to-day account issues are dealt with effectively and efficiently with a customer centric approach.

  • Closely monitor industry and competitor activity, to ensure our strategic commercial vision is in line with market demands in a constantly changing, competitive environment that we work in.

What will make you successful?

To be successful you’ll already have some fantastic sales experience under your belt, ideally operating as National Account Manager. You will be passionate, tenacious; results focused and enjoy working in a highly energetic and exciting environment. Acting as an ambassador for our Nestlé brands, you will have commercial capability and have experience of influencing across all levels. It’s a given that you will know the importance of being able to flex your style whilst working in an environment that can be, at times, ambiguous.

You will also:

  • Be a skilled negotiator and have the ability to conduct multi-faceted negotiations.

  • Have a understanding of forecast planning principles.

  • Demonstrate a solid level of analytical and numeracy capability including the basics of customer Profit and Loss statements.

  • Understand the importance of working in a customer centric way.

  • Be curious! Specifically, to help develop your Category Management skills and techniques.

  • Be courageous, we’re not afraid to think differently and embrace new ideas. We want you to disrupt what we do in the right way to drive great results and change.

  • Demonstrate the ability to learn quickly and take ownership of your personal development journey.

Finally, you will have a broad sales experience ideally within a UK FMCG organisation. If you have some great commercial experience from other industries and feel you can transfer those skills into one of our fantastic NAM opportunities, then we want to hear from you.

Why Nestlé?

In the Nestlé Sales Team, we are creating an environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come.

We will actively encourage you to gain different experience in a wide range of roles including our Category Development teams. We want our people to have the breadth and depth of experience and as a result an unrivalled Sales career which could lead to senior roles both in the UK and across other markets.

Supported by our industry leading eBusiness and Sales Academies which develops you in all aspects of eCommerce, customer and category management, you truly can achieve your full potential whatever that might mean for you.

We will provide support and coaching to help you develop yourself in your career and as an individual, as well as offering great benefits that you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus up to an additional 12 days flex leave, bank holiday exchange, competitive pension scheme and much more.

What you need to know

We will be considering and interviewing candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

Job advert posting date 01/10/2024

Job advert closing date 31/10/2024

At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)

We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!

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