Job Information
Renewal by Andersen Service Technician in Cranford, New Jersey
Service Technician
Renewal by Andersen - Cranford, NJ
Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners. As a Service Technician, you would ensure that our customers are happy every day! Your goal is to respond to on-site window and door service requests, where you will assess, repair, and replace parts and components to ensure proper functioning.
Responsibilities:
Provide service performance and address warranty issues with windows and doors
Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs
Ensure customer satisfaction while addressing problems
Replace defective parts and help customers when windows aren't working properly
Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc.
Qualifications:
1-2 years of experience installing windows and doors preferred, or equivalent experience in neighboring industry
Must have a vehicle that can accommodate transporting window and doors (i.e. truck, sprinter van, etc.)
Custom window and door installation knowledge preferred
Thorough experience with using a metal brake and caulking
Familiarity with and able to do some minor trim work around windows and patio doors both inside and out
Customer service experience with job troubleshooting as a key component
Good computer skills
Excellent communication skills with the ability to build quick rapport
Ability to lift up to 75lbs unassisted
Compensation & Benefits:
Competitive hourly rate of $25/hour for training & $28/hour once training is completed
Mileage reimbursement
401K plan with company match
Medical, vision, dental, and supplemental life insurance
PTO - vacation, sick, and holiday pay
Student Loan Reimbursement Program
Employee perks program
Schedule:
- M-F, 5 days/week (Every other Saturday)
If this sounds like an exciting challenge to you, apply now! We are always looking for motivated talent to join our team. To apply, please email your resume to rarthur@windowsbyrba.com
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
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We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.