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Union County College is a public comprehensive community college providing quality, affordable, accessible educational programs that serve the greater Union County region. It is the oldest of New Jerseys 19 Associate Degree Colleges, serving both career-minded and transfer-oriented students since 1933. The College enrolls almost 30,000 credit, non-credit and continuing education students and is accredited by the Middle States Commission on Higher Education. Many programs lead to the Associate in Arts, Science and Applied Science degrees.

Campus: Cranford

General Description:

The Instructional Support Specialist collaborates with faculty and staff in the production of interactive learning materials and activities for distribution through the Canvas Learning Management System. Facilitates training for faculty and staff and supports face to face and online students and course delivery. The Instructional Support Specialist provides technical and instructional design support for Canvas and assists faculty with the integration of educational technology tools for traditional, online, and hybrid courses. Collects, analyzes, and distributes data.

Characteristics, Duties and Responsibilities:

• Initiate specific projects/tasks to meet the needs of faculty and students pertaining to course materials and activities suitable for distribution through Canvas.

• Support technology platforms used by students enrolled in traditional, online, and hybrid courses.

• Assist in the design of interactive course materials and learning activities that are innovative, user-friendly, and informative.

• Produce learning materials in a variety of formats including print, graphic, audio, video, animation, and multimedia to support teaching, learning, and college information needs.

• Provide assistance and training to faculty in instructional design and online pedagogy, technology tools and methods, uses of instructional software, and effective uses of multimedia.

• Assist with the creation of learning tools for use on various devices.

• Facilitate training for the ethical use of electronic, digital, and virtual content in traditional, online, and hybrid course formats.

• Conduct group, one-on-one, and online instruction for faculty on the use of educational technology tools and the Canvas Learning Management System.

• Support mobile and desktop platforms for both PC and Mac.

• Assist in the production of standard and ad-hoc reporting by collecting, analyzing, and distributing monthly data.

• Assist in researching, developing, and documenting procedures, online course operations, and technology policies.

• Attends staff and college meetings as assigned.

• Attends college events and participates in a team environment.

• Perform other duties as assigned.

Education Requirements:

Bachelor’s Degree is required.

Experience:

• Experience in the integration of educational technology and AI/AR/VR in traditional, online, and hybrid courses.

• Familiarity in online pedagogy and course design

• Experience with back-end LMS administration and programming (e,g., MySQL, html, Python)

• Quality Matters certified

• Experience in the integration of Kaltura, Echo 360, or similar software for student engagement

Competencies and Skills Required:

• Experience in the integration of educational technology and AI/AR/VR in traditional, online, and hybrid courses.

• Familiarity in online pedagogy and course design

• Experience with back-end LMS administration and programming (e,g., MySQL, html, Python)

• Quality Matters certified

• Experience in the integration of Kaltura, Echo 360, or similar software for student engagement

Physical Demands and Work Environment:

• This position’s duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.

• Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.

• No or very limited exposure to physical risk.

• Some travel required.

Union County College does not discriminate on the basis of race, color, national origin, sex, marital status, religion, age, disability, handicap or other legally protected status in its provision of employment, education, and activities, or other services. Union County College is an EEO/AAP Employer/Protected Veteran/Disabled Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Union County College offers a competitive compensation package and salaries that are commensurate with experience and qualifications. The following benefits are also provided: Medical benefits and pension plan offered through the State of NJ; Dental and vision benefits; Vacation days based on accrual system; Ten paid holidays and three floating holidays that are determined by the College; Tuition remission for employee, spouse, and eligible children for credit and non-credit courses; and Tuition reimbursement for approved degree programs at an accredited college or university.