Job Information
Robert Half Claims Admin Support Spec Int in Covington, Louisiana
Description
Position: Customer Claims and Office Administration Support (6 weeks CONTRACT ROLE ONLY)
Location: Greengate#210 B92B Covington Louisiana 70433
Type: 100% ONSITE
Hourly Pay Range: $20-21/Hourly
Experience: REQUIRED face to face customer service experience, office administration, and HSD or GED or equivalent
JOB DESCRIPTION:
Performs routine but varied clerical duties in accordance with standard procedures under direct supervision. Duties and tasks are standardized. Resolves routine questions and problems and refers more complex issues to higher levels.
ESSENTIAL DUTIES RESPONSIBILITIES:
The essential duties and responsibilities listed below are representative of those required on the job. Incumbents may perform other duties and responsibilities as assigned. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.
Interacts by phone and mail with multiple internal and external contacts such as customers vendors medical providers attorneys plaintiff and defendant law enforcement agencies etc.
Screens and directs telephone calls
Maintains and updates office supplies
Operates and maintains office equipment such as fax printing and copying machines
Coordinates office shredding with Progressive vendor.
Conducts document maintenance - creates retrieves and delivers files and copies documents.
May compose routine correspondence.
Receives and directs visitors and may resolve routine inquiries.
Opens sorts and distributes mail including USPS Fedex and other delivery companies.
Other various support duties may set up meetings may coordinate record retention etc.
May be asked to other duties as needed not represented on this list including additional searches researching and reporting as requested by leadership
Occasional travel
Day-to-day responsibilities:
Liaison between customer and Progressive filer
Total loss of paperwork titles
Give payment checks to customers
Order Police reports
Draft letters to be sent out to the customers
Send and accept Fed Ex
Call claim carriers - verify insurance to make sure the policy is active
Order supplies in the office
Scan total loss paperwork into files
Maintain Office Needs- order supplies coffee, etc.
Who is this worker's main interaction going to be with?
The customer
The Progressive team mostly online
Leaders will be in the office
Requirements
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Typical office environment requiring the use of typical office equipment e.g. computers phones etc.. Computer keyboarding computer monitor and mouse use including reaching forward grasping finger and wrist manipulation and neck bending and turning near vision is necessary for computer monitor use. If working in an Emerging Workspace or similar working arrangement lifting of laptop equipment files and/or personal belongings weighing 10 lbs. or less is required.
May require long periods of sitting
May require prolonged repetitive use of the upper extremities
May require lifting less than 50 lbs
EDUCATION AND/OR EXPERIENCE:
- High School diploma or GED equivalent
KNOWLEDGE SKILLS/ABILITIES:
Working knowledge of office equipment.
Customer service and follow-up skills.
Please note that this is a contract position—there is no guarantee that this position will be extended past the end date or converted to permanent status.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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