Experience Inc. Jobs

ABOUT US Founded in 1945, Lane Council of Governments (LCOG) is one of the oldest councils of governments. Overseen by a Board of Directors, we strive to enhance public services in Lane County and beyond. This collaborative journey includes partnerships with local governments and special districts in the fields of GIS Planning, Personnel Management, Transportation, and Senior and Disability Services. LCOG is committed to a work environment that values the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally competent services to all members of our community. As part of our commitment to diversity, LCOG continues to be an affirmative action/equal opportunity employer. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. DIVISION: Senior & Disability Services SUPERVISOR: Unit Manager UNION REPRESENTATION: SEIU POSITION PURPOSE: This position primarily contributes to the division\'s mission by supporting the day-to-day operations of the office. This position is the first point of contact for customers entering the physical office or telephone communication or virtually through the online applicant portal. This position supports the infrastructure of the office, including financial desk responsibilities, and also works as part of an integrated team whose goal is to provide the highest level of support possible as well as excellent customer service. A high level of knowledge of Agency and community services combined with an understanding of the range of issues that bring people to S& DS offices is essential. It also seeks to provide culturally appropriate services where individuals are treated respectfully, compassionately, and effectively in a manner that recognizes, affirms, and values the worth of individuals, families, and communities, protecting and preserving the dignity of each. QUALIFICATIONS Minimum: HS diploma (or GED) Must have a valid driver\'s license or an alternate means of transportation. Passing a background check is required for this position. Professional Competencies: ATTENTION TO DETAILS: Ability to accurately complete detailed work in a fast-paced environment. DECISION MAKING: Ability to make decisions and elicit pertinent information in interviewing situations while allowing dignity and respect. COMMUNICATION: Excellent written and oral communication skills. PROBLEM SOLVING: Ability to think creatively and respond to a changing environment. EFFECTIVE ORGANIZATION SKILLS: Organizes and maintains work environment. TIME MANAGEMENT: Uses time effectively. COLLABORATION: Must work well in collaborative teams within LCOG and with external partners ADAPTABLE: Must be adaptive and work well within a range of team and leadership frameworks. RESPECTFUL WORKPLACE: Commitment to working effectively with people from diverse backgrounds, in support of an inclusive and respectful environment.