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PF BASELINE PAYROLL LLC Team Lead in Cottage Grove, Minnesota

Job Summary: Responsible for assisting in the oversight of gym operations to ensure positive member experience and financially successful club. Essential Behavior Requirements: Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customer s wants and needs. Listening: actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customer s perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Minimum Qualifications: High school diploma Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Physical Demands: Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift up to 50 lbs less than 30% of the time Other: Employee Recognition Program Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness