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PRIMARY OBJECTIVE OF POSITION

• Responsible for the daily administration and overall health of the enterprise server infrastructure and associated applications.
• Responsible for physical and virtual server design; ensuring that it meets business needs and adheres to business continuity requirements.

ESSENTIAL JOB FUNCTIONS

• Daily administration
  • Analyze hardware, virtualization, operating system, storage, and application logs and quickly remediate any issues.
  • Manage environment health and performance metrics in real-time and utilize proper judgment to resolve performance issues to ensure system health.
  • Ensure all system usage and performance metrics are properly logged and available for analysis.
  • Meet service level expectations through timely troubleshooting and resolution of reported issues.
  • Perform all user account management.
• System management
  • Manage and maintain hardware and operating system lifecycle performing hardware and OS upgrades and updates to ensure performance and security requirements are maintained
  • Manage server infrastructure including all physical and virtual servers as well as appliances.
  • Manage Domain Controllers, Active Directory organizational units, and group polices.
  • Perform regular system audits and analysis to determine performance trends, compute capacity, and compliance improvements.
  • Review system security audit reports developing and implementing an approved remediation plan that addresses all violations and/or vulnerabilities.
  • Manage Microsoft DNS and DHCP servers.
  • Manage Microsoft SQL, Print, and File servers.
  • Implement and manage deployment schedules for new operating systems and applications, as well as, all required patches and updates.
• Develop standard operating plans and procedures for the security, maintenance, installation and deployment of all managed systems. Provide training and instruction to other team members on how to implement these operating plans and procedures.
• Create and maintain infrastructure design documentation.
• Provide status reports to manager.
• Maintain environment inventory including all managed hardware, operation system, and application licensing.
• Provide Tier 3 infrastructure support to I.T. ServiceDesk.
• Monitor hardware and software licensing usage and report usage trends, concerns, and violations.
• Maintain compliance with business continuity plan thru backups, proper testing, and regularly review reporting concerns or discrepancies to supervisor.
• Maintain knowledge thru self-study and other approved training opportunities.
• Participate in departmental on call schedule and maintenance window schedules.
• Follow proper change management procedures for all system changes.
• All other duties as assigned.

RELATIONSHIPS AND CONTACTS

Supervise Approximately:None

Reports to: I.T. - Infrastructure Manager

Contacts: Frequent contact with other employees, departments, and outside vendors. Some contact with members.

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Qualifications

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