Job Information
WorkSource Oregon Clinic Scheduler in Coos Bay, Oregon
REQUIREMENTS: * High School diploma (or GED equivalent). * At least 18 years of age. * One (1) or more years of professional front office/reception experience. * Familiarity with Electronic Health Records (EHR) systems. * Proficient in operating a computer and multi-line phone system, including transferring calls and paging. * Basic understanding of insurance verification, billing, and coding procedures. * Proficient in Microsoft office suite (word, excel, & outlook) and ability to learn new software applications quickly. * Strong attention to detail and accuracy, especially when processing medical records and cash transactions. * Strong interpersonal skills and the ability to interact with patients and staff in a professional manner. * Ability to work well both in a team and independently with minimal supervision. * Comfortable working in a fast-paced environment with fluctuating demands while maintaining attention to detail. * Strong written and communication skills. * Willingness to work flexible hours as needed to accommodate clinic scheduling. * This is a covered position and will be subject to pre-employment drug testing and criminal history background check. * Must have employment eligibility in the U.S. * Indian preference will be observed in the hiring process. PREFERRED QUALIFICATIONS * Healthcare setting experience (physician office, hospital setting, medical clinic). * NextGen software experience. * Knowledge of medical terminology and insurance. * Experience working in or with tribal communities or understanding of Native American culture. JOB DUTIES: * Coordinates and schedules all clinic visits and outpatient procedures; including the detailed completion of orders and requests to include pre-certifications for diagnostic testing as required. * Collaborate with the medical team to optimize scheduling and accommodate patient needs. * Processes patient recall in a timely manner to include recall notification for patient, scheduling upcoming clinic appointments, testing and/or procedures. * Answers and directs all incoming clinic phone calls, checks voicemail and fax for messages. * Warmly greets and registers patients for clinic visits, verifying insurance, demographic information and updating as needed. * Receive cash and insurance payments, prepare deposits and daily deposit summaries. * Prepare patient charts for appointments ensuring accurate and complete information is ready for patient\'s visit. * Assist in managing appointment reminders and follow-up calls to reduce no-shows. * May perform additional duties within position scope to support efficient operations within the Clinic * Ensures strict adherence to confidentiality policies and HIPAA guidelines. * Comply with the Three Rivers Health Center Compliance Program including but not limited to, the Code of Conduct, all related federal, state, local laws and regulations. HOURS: Full time PAY: \$20.52 per hour WORKSITE: Three Rivers Health Center 150 S. Wall Street Coos Bay, Oregon 97420