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Siemens Networking and Data technical support technician (New Grad) in Concord ON, Ontario

Job Family: Internal Services

Req ID: 415791

Kick start your career journey!

Experience@Siemens is an exciting opportunity for new Graduates from college or university to transition from academic to the workplace. Siemens Canada will provide you with practical and meaningful work experience as you start your career journey and help you build business skills.

We are passionate about innovations that mean real progress. We are excited about technologies that still need to be developed. What about you? Do you want to use your curiosity, passion, and creativity to make the lives of millions of people easier and better? Join us as a recent graduate –by beginning your early career through Experience@Siemens New Graduate Program. Whichever path you take, we’re looking forward to seeing your perspective.

Recent graduates enrolled in this program will be partnered with a mentor and receive one on one coaching and guidance in support of their development and to help navigate their early career. In addition, this program will help students establish contacts and widen their network to excel in their career journey. Experience@Siemens offers experiential learning and flexibility, allowing you to balance your personal life and career goals.

Why you’ll love working for Siemens.

  • Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.

  • Solve the world’s most significant problems – Be part of exciting and innovative projects.

  • Engaging, challenging, and fast evolving, cutting edge technological environment.

  • Opportunities to advance your career and mentorship programs on a local and global scale.

  • Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.

  • Opportunities to contribute your innovative ideas and get paid for them!

  • Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2023, Canada’s Top Employers for Young People 2024, and Greater Toronto's Top Employers 2022.

What will you do?

This contract position (1 year) is based in our Concord, GTA, Ontario location. The ideal candidate is someone with excellent analytical skills, who can multi-task on various projects, who is a good problem solver and has exceptional organizational skills. They will have specific responsibilities for supporting Siemens Ruggedcom Data product- Switches, routers, serial servers, NMS, Cyber security solutions, and as well scripting/coding for our lab software tools.

  • Provide post sales technical support for RuggedCom product suite.

  • Work closely with Sales, Technical Support, Engineering and various internal groups to expedite customer resolution.

  • Must be a self starter with excellent communication skills and act as customer interface while ensuring a high level of customer satisfaction.

  • The incumbent will utilize telephone and remote isolation, diagnostic and resolution tools, documents and capabilities to resolve complex integrated end user implementation, configuration, and operational issues in a timely manner.

  • Log and track cases in Trouble reporting system.

  • Should have excellent internetworking experience, customer service and presentation skills and ability to handle issues from inception to conclusion.

  • Perform support lab management function including managing lab networking components and scripting/coding the application tools

What will you need to succeed?

  • New graduate from a Bachelor/Masters/Diploma in Computer Engineering with focus in Data Networking

  • Graduated from post-secondary within the last 12 months.

  • Must have completed a minimum of one Coop in the related field

  • Above average study performance (Accumulative average > 2.5 (B-)). Transcripts to be provided upon request

  • Working knowledge of configuring, implementing, testing and design of the following Data networking technologies:

  • TCP/IP, Ethernet

  • Routing protocols – OSPF (Strong), BGP, RIP

  • Network Security – Firewalls, IDS, SSL/TLS

About us.

We share our ideas and champion the people behind them.

For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada’s passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power.

Making a difference together we raised $757,000 towards charitable contributions, support over 23 non-profit organizations and planted 1,100 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together.

To learn more about Siemens Canada, visit our website at www.siemens.ca

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca .

Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Sur demande, Siemens Canada prendra des mesures d’accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.

En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca (https://new.siemens.com/ca/fr.html) .