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JPMorgan Chase Software Engineer III - SRE, Automation in Columbus, Ohio

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Consumer Community Banking - Digital Tech team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

  • Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate

  • Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines

  • Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications

  • Implements infrastructure, configuration, and network as code for the applications and platforms in your remit

  • Collaborates with technical experts, key stakeholders, and team members to resolve complex problems

  • Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers

  • Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concepts, coupled with 3+ years hands-on experience

  • Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform

  • Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)

  • Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others

  • Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform

  • Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker

  • Familiarity with troubleshooting common networking technologies and issues

  • Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision

  • Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation

  • Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team

  • Ability to initiate and implement ideas to solve business problems

Preferred qualifications, capabilities, and skills

  • Familiarity with modern front-end technologies such as Python, Java/Spring Boot, and .Net

  • Exposure to cloud technologies

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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