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Highmark Health Procure to Pay Process Improvement Analyst/Project Management in Columbus, Ohio

Company :

Highmark Health

Job Description :

JOB SUMMARY

This job implements and maintains state-of-the-art procurement and payables (P2P) system applications and processes. Responsible for defining leading practice processes, maintaining procure-to-pay policies, relevant standard templates and supporting tools to drive compliance with standard request-to-pay processes, approved P2P channels, and identification of new opportunities to increase efficiency. Manages changes across the Organization by communicating and training all affected parties on both standards and tools, as well as promotes leading practices in P2P across the business. Responsible to work with other internal positions to support the development process of common reporting and appropriate tools for performance and compliance monitoring. This position will continuously engage the P2P Management to review P2P performance and key performance indicators and take a leadership role on required actions for improvement.

ESSENTIAL RESPONSIBILITIES

  • Serve as the Organization's Procure-to-Pay subject matter expert, continuously engage with P2P leadership and cross functional business clients to drive best practice adoption, optimized system utilization and continuous process improvement outcomes.

  • Develop and maintain profound knowledge of P2P application architecture and data structure relationships to implement and maintain system and process improvements for enabling the source-to-contract and requisition-to-pay processes.

  • Develop and maintain a thorough understanding of opportunities for sustainable P2P process standards and quality principles across all functional areas.

  • Identify compliance gaps, technology and process improvement opportunities, develop plans to close gaps and implement process improvements.

  • Support master data initiatives from the P2P perspective with defining governance procedures and standards for master data set up and maintenance.

  • Serve as project lead on complex P2P projects. Define and manage project scope and objectives to include identification and recommendation of creative solutions. Analyze complex processes to support P2P areas by making decisions and conducting impact analysis and interpreting system documentation. Develop, maintain and monitor project plans and deliverables.

  • Plan, manage and implement system and process changes and help support change management to facilitate project deliverables.

  • Communicate effectively with all levels of the organization and senior management, including presenting project deliverables to steering committees and project sponsors.

  • Other duties as assigned or requested.

EDUCATION

Required

  • Bachelor's Degree in Supply Chain Management, Business Administration/Management, Finance, Accounting, Economics, Mathematics, Marketing, or Industrial Engineering

Substitutions

  • None

Preferred

  • None

EXPERIENCE

Required

  • Experience with P2P technology and collaborating with multiple internal entities for problem resolution

  • 5 years in a Procurement / Sourcing / Accounts Payable / Finance role

To Include:

  • 3 years of expertise in End-to-End request-to-pay processes

Preferred

  • None

LICENSES AND CERTIFICATIONS

Required

  • None

Preferred

  • Certified Purchasing Manager (CPM)

  • Certified Public Accountant (CPA)

SKILLS

  • Strong influencing skills that can be used to lead teams and build partnerships with internal resources and Highmark Health supply base

  • Uses knowledge of P2P best practices and technology to develop/champion best-in-class results

  • Ability to identify process efficiency improvements and drive implementation cross-functionally

  • Demonstrates the ability to develop, document and maintain processes and methods

  • Self-confident with an ability to accept and respond to challenges in a positive manner

  • Strategic mindset with strong skill to manage change, ambiguity, complexity and drive for results

  • Strong and effective verbal and written communication skills, effectively presenting complex topics in a concise manner to audiences at various levels and in various sizes

  • Broad understanding of business issues, metrics, organizational linkages and customer value

  • Strong organizational and analytical skills in addition to project leadership and management skills

  • Extensive knowledge of assessing and recommending creative

Language (Other than English)

None

Travel Required

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Does Not Apply

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectatio ns as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )

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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J209063

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