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Patient Accounts Manager- Hospital Professional Billing Requisition ID 2024-48759 Category Registration/Billing Overview The Manager, Patient Accounts Professional Billing is a key member of the Patient Accounts Professional Billing management team that will manage the billing, collections, and patient account activities of the department under the oversight of the Director, Patient Accounts Professional Billing. Schedule: Full-time, Monday-Friday (1st shift) Location: 3700 Corporate Drive Suite 230 Columbus, Ohio 43231 United States Why Nationwide Children's Hospital? The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We're 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children's Hospital. A Place to Be Proud. Responsibilities Responsible for managing daily operations, provide knowledge and analysis of payer rules and regulations for professional billing, and direct oversight of Patient Accounts Supervisors within the department. Responsible for meeting targeted billing metrics to include days in A/R, lag days, established collection and write-off targets, and claim denial percentages. Evaluates effectiveness of billing and collections work flow. Recommends and implements changes to policies and procedures, as appropriate. Responsible for timeliness of charge activity and account follow-up. Develops innovative methods for increasing staff productivity, quality, and effectiveness of revenue cycle management. Completes employee performance reviews; interviews candidates, and makes hiring decisions. Determines staffing requirements. Communicates policies and procedures effectively and regularly to staff. Documents policies and procedures. Provides analysis and recommendations to the director. Analyzes and reports on revenue cycle management, such as: identifying and minimizing preventable denials and write-offs, monitoring system workflows, and evaluating trends. Manages computer system functions in support of revenue cycle management. Qualifications Education: Bachelor degree in business administration, health administration, finance or related preferred. Certified Professional Coder (CPC) or equivalent preferred Experience: Experience within an academic healthcare environment, professional billing, multi-specialty group practice and all aspects of revenue cycle management. Demonstrated success in directing day-to-day operations of a large-scale, high volume academic centralized billing/collections office with a minimum of 5 years experience. Proven experience in development &a