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Operations Manager, Microbiology Columbus Regular MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years. If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment, join us! YOUR DAY TO DAY LIFE We are looking for a Operations Manager, Microbiology in 2057 Builders Place, Columbus, OH 43204 USA. Your mission will be to: The incumbent is responsible for managing a department and providing leadership to operation managers and departmental supervisors in the activities of their subordinates in compliance with Standard Operating Procedures in the execution of testing client samples Main activities: * Develop and maintain systems that ensure proper methodologies are being utilized in conformance to client requirements. * Administer corporate human resource programs relating to employee recruitment and retention, compensation, training and development, equal employment opportunity, performance appraisal, and employment record documentation. * Take responsibility for the analysis and interpretation of data and provide guidance in the correction of discrepancies before results are released or issued to client service personnel and/or client as needed. Ensure data is established in compliance with proper methods. * Ensure that corrective actions are appropriate for ensuring error elimination and that documentation is completed and follow-up performed as indicated in Standard Operating Procedures. * Support company initiatives as they relate to systems within the laboratory and work directly with other department leaders to implement methods as needed and ensure a complete understanding so that training can be performed to others effectively. * Communicate any emerging client requirements to departmental personnel as needed. * Work directly with internal and external auditors to provide appropriate information that will ensure quality systems are utilized in the execution of testing procedures. * Develop and maintain expertise in the field of food science and related technologies through available library resources and peer expertise. * Maintain knowledge of Laboratory Information Management System (LIMS) and other systems that are required to complete job responsibilities * Support corporate quality and continuous improvement process. * Drive industrial performance initiatives as directed. * Identify and develop emerging talent within the location managed. * Perform final authorization release of lab data. * Review and evaluate provided KQSI data for proficiency testing (PT) programs. * Review OPI data and address areas that are not performing to target. * Review OT and % OTD as it relates to key performance indicators. * Review OOS data trends and address areas of concern. * Engage with clients to address operation specific complaints and issues. * Provides customer facing support to lab director * Supports sales and customer care as technical expert * Assist lab director in managing and leading cross functional collaboration * Serves as primary back up as needed to lab director * This position has the responsibility and authority to initiate action to prevent or minimize departures from the quality system or test procedures. This authority includes addressing resource needs to properly address issues such as client turn-around time requirements, overtime