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Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

Employee Compute - New Product Development, leads the entire Apple Mac product life cycle through planning, execution, and futures development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth.

As a Product Director in Employee Compute, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

Job responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets

• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth

• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives

• Owns product performance and is accountable for investing in enhancements to achieve business objectives

• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation

• Collaborates with experience design, engineering, business leads and external vendors to ensure alignment towards product goals, timeline and deliverables

• Manages relationships with Apple and other third-party vendors, working with sourcing to negotiate contracts and service agreements

• Asks questions and defines the problem and where our platform sits in the Chase ecosystem.

• Understands the technologies and approaches in use and those we should be using to drive our objectives for these technical products

• Gathers and analyzes customer feedback, and usage data to continually improve the product and enhance user experience

• Partners with security and risk management teams to review and audit Apple Mac products, identify potential vulnerabilities, and implement measures to safeguard sensitive financial data on Apple devices

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications

• Extensive knowledge of the product development life cycle, technical design, and data analytics

• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

• Experience driving change within organizations and managing stakeholders across multiple functions

• In-depth understanding of Apple Mac OS hardware and software ecosystems including integration with enterprise solutions

• A customer obsessed leader with the ability to build and maintain strong, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear technical requirements

• Proven leader to implement changes through influence and collaboration across a matrix organization in a highly dynamic environment. Strong partnership, consulting, and influence skills

• Excellent communication and presentation skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders

• Proven ability to identify emerging trends in technology and apply them to create competitive advantage within the finance sector

• Demonstrated team leadership skills with the ability to drive and influence cross-functional work through others, mentor team members, and lead teams to achieve results on complex and ambiguous projects

• Proficiency in translating data outputs to stakeholders of automation and orchestration platforms for the execution and delivery of data-driven insights

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field

• Expertise in developing cost-efficient solutions and creating and analyzing financial performance metrics

• Strong business acumen with a deep understanding of root cause analysis and problem detection

• Comprehensive technical knowledge of the relevant industry, coupled with the ability to provide specialized technical training to the team on specific products

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans