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Job Summary

The Manager of Utilities Strategy and Reporting oversees strategy, reporting and improvement initiatives for Operational Excellence; consistently identifies and supports the prioritization of continuous improvement and quality review opportunities; collects data from the utilities performance teams and other key stakeholders to inform and produce strategic plans and reports; partners with senior leaders, Internal Audit, and key stakeholders across NiSource to support OE strategic direction through insightful business analysis from sources such as quality and compliance measurements, external trends and advice, best practices, and regulatory requirements while delivering accurate information within specified deadlines.

Key Results:

• NiSource achievement of quality leadership and organizational goals

• Defined and widely accepted OE strategy throughout the enterprise

• Successful development of strategic plans and effective reports

• Minimize quality and compliance gaps and demonstrate continuous improvement

Essential Functions

• Leads diverse team of qualified individuals with authority to hire, terminate, promote, demote, coach, develop and performance manage

• Working with cross functional teams to develop and continuously evaluate high value strategy and reports

• Facilitate and lead meetings with project/program teams to review plan viability, review timing/progress, align strategic goals, and review performance

• Demonstrates quality and system expertise to effectively direct program deliverables and themes for the organization

• Effectively leads compelling discussions, securing buy-in from individuals and teams

• Manages operational excellence initiatives, development of accurate, well documented strategic analysis, data analysis and related research

• Leads insightful business reviews that evaluates best practices, quality standards, benchmarks, and trends

• Leads and consults on state-specific quality/compliance assessments, as needed

• Supports and leads meetings with executives and key stakeholders

• Lead communication between internal departments and external resources to collect data, analyze problems, and implement solutions

• Drives meaningful summaries of information provided to NiSource executives used to illustrate opportunities, share insights and optimize Utilities performance

• Collaborates closely with key stakeholders (i.e. Operations, Construction and ops support functions) to identify opportunities and develop solutions that support common goals

• Required Qualifications For Position

• Bachelor’s degree in business administration, finance, operations management, quality, engineering or other relevant field

• Minimum of seven (7) years of experience in strategy, reporting, auditing, operations, quality or continuous improvement

• Experience with building organizational talent and structure for strategy, reporting and improvement initiatives

• Strong verbal and written communication skills

• Excellent analytical thinking with the understanding of how to link to strategies

• Strong data manipulation skills and visual management

• Effective leadership and influence skills

• Ability to collaborate with all levels of the organization

• Knowledge of how to analyze business problems

• Proficient in computer applications (i.e. Microsoft Word, Excel, PowerPoint)

• Self-directed

• Broad experience in strategic plan development along with evaluation of impact analysis post implementation

• Strong business and/or financial acumen

• Leadership Competencies for placement:o Delegation and Empowermento Ensuring Accountabilityo Facilitating Changeo Decision Makingo Safety Leadership

• Preferred Additional Qualifications for Position

• Advanced degree in Business Administration, Finance, Operations Management or other relevant field

• Related knowledge/experience in performance management

• Proficient in visualization tools (i.e., Tableau, PowerBI)

• Experience in management reports at the corporate board and senior management level

• Six Sigma certification

• Physical Demands The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

Salary Range:

$107,000.00 - $160,500.00

Posting Start Date:

2024-09-06

Posting End Date (if applicable):

2024-09-20

Please note that the job posting will close on the day before the posting end date.

At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers.

We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.