Experience Inc. Jobs

Job Information

Pegasystems Innovation Lead - Design in Columbus, Ohio

Innovation Lead - Design

Job Category: Professional Services

Location: US - New York - Remote | US - Massachusetts - Remote | US - New Jersey - Remote | US - Connecticut - Remote | US - New Hampshire - Remote | US - Georgia - Remote | US - North Carolina - Remote | US - Pennsylvania - Remote | US - Texas - Remote | US - Illinois - Remote | US - Maryland - Remote | US - Virginia - Remote | US - DC - Remote | US - Michigan - Remote | US - Ohio - Remote | US - Rhode Island - Remote | US - Delaware - Remote | US - Indiana - Remote | US - Maine - Remote | US - South Carolina - Remote | US - Vermont - Remote | US - Colorado - Remote | US - California - Remote | US - Kentucky - Remote | US - Minnesota - Remote | US - Tennessee - Remote | US - Wisconsin - Remote | US - Missouri - Remote | US - Arizona - Remote | US - Iowa - Remote | US - Kansas - Remote | US - Louisiana - Remote | US - Mississippi - Remote | US - Nevada - Remote | US - West Virginia - Remote | US - Oklahoma - Remote | US - Arkansas - Remote | US - Idaho - Remote | US - Montana - Remote | US - Nebraska - Remote | US - Oregon - Remote | US - Utah - Remote | US - Washington - Remote | US - New Mexico - Remote | US - North Dakota - Remote | US - South Dakota - Remote | US - Wyoming - Remote | US - Florida - Remote


Meet Our Team:

We’re a team of passionate designers within the Enterprise Advisory Services organization, at the forefront of using human-centered design to help our Enterprise clients rethink their services and products to solve critical business challenges.

Picture Yourself at Pega:

Working across industries you will be pivoted in solving some of the biggest experience design problems touching people's everyday lives in fundamental ways. You will use your design expertise to get to the heart of human needs and collaborate with a wider innovation engagement team to facilitate and co-create a vision with clients. As the design lead you'll be responsible for creating assets to tell the story that achieving business outcomes means designing a positive change in the behavior of people.

What You'll Do at Pega:

  • You will undertake user research to surface insights and create meaningful ways to share and infuse those with cross functional engagement teams.

  • Plan and facilitate design thinking workshops, including multi-day design sprints, in person and virtually.

  • Be comfortable rapidly turning co-created ideas into coherent designs – from click-thru concepts thru to working prototypes

  • You’ll lead and guide teams through verifying ideas with concept testing before planning and executing lean usability testing with end users

  • Synthesize findings and insights into compelling outputs that clarifies the value proposition and tells the story of the discovery of the engagement

Who You Are:

  • You’re a Designer who believes that design can be applied to large and small problem spaces; digital products, services, and organizations to create positive change.

  • You are a skilled and experienced design facilitator, well versed in guiding senior stakeholders and execs from across IT and business functions through methods that will take them out of their comfort zone.

  • You bring a depth of practiced craft in the design realm that makes you adaptable and able to seamlessly shift to suit audience and context.

  • You are a natural storyteller and articulate presenter who can bring abstract concepts to life and distill complex concepts into something that’s easy for others to grasp.

  • You are inquisitive and thrive in challenging and complex problem spaces, at home with ambiguity

What You've Accomplished:

  • You have aBA/BS Degree or equivalent work experience

  • You have 7+ years practiced craft in a relevant field within the Design realm

  • You have a background in design thinking, service design, or experience design

  • You have expert knowledge of and experience with design methods

  • A proven track record at a design agency, management consulting firm or digital company working with cross functional teams

Pega Offers You:

  • Gartner Analyst acclaimed technology leadership across our categories of products

  • Continuous learning and development opportunities

  • An innovative, inclusive, agile, flexible, and fun work environment

  • Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Job ID: 15872

Inclusion and Diversity - Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all..

As anand Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Accessibility – If you require accessibility assistance applying for open positions please contact.