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Working At NYAP

• NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.

• 22 Days Off Each Year! Plus 11 Paid Holidays Per Year!

• Healthcare Benefits for you and your family

• Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!

• Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education

• Must have a valid driver’s license, reliable transportation, automotive insurance, and a good driving record.

• Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability.

The Human Resources Continuous Quality Improvement Coordinator (HR CQI Coordinator) is responsible for HR related NYAP policy, contract, and state/county compliance; auditing HR files and ensuring compliance; standard operating procedure identification and documenting; key performance indicator reporting and analysis; and internal communications and training.

RESPONSIBILITIES

The HR CQI Coordinator for La Jornada position may include the following, as well as other duties assigned:

• Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.

• Understand the human resources related NYAP polices, funding contract requirements, and HR requirements specific to states/counties.

• Audit HR personnel files regularly and ensure all HR personnel files are in compliance with NYAP policies, funding contract requirements, and state/county requirements.

• Identify and document effected human resources standard operating procedures (SOPs) related to personnel onboarding, ongoing employment and termination. SOPs include areas such as ensuring HR requirements are met upon initial employment, recertifications or renewals of items such as education, training, licenses, insurance, vaccinations, etc. are updated as required, and termination closeouts are accomplished.

• Communicate and train staff on HR standard operating procedures. Ensure new staff responsible for SOP duties are promptly trained.

• Gather data, compile reports, and analyze data regarding human resources quality assurance performance and key performance indicators.

• Attend staff training and other program sponsored activities.

• Performs other duties as requested.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree preferred.

• Experience identifying standard operating procedures and key performance indicators and experience writing related technical procedure manuals, training staff, and auditing.

• Excellent customer service and communication skills focused on caring for people, connecting communities and promoting peace.

• Works well independently and as a team member.

• Openness to travel as required.

• Bilingual English/Spanish fluency is required.

• Proficient use of desktop and laptop computers, internet search, people management programs, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.

PHYSICAL DEMANDS

• Use of manual dexterity, tactile, visual, and audio acuity.

• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.

• Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The qualified candidate will follow a team concept and support agency goals, colleagues and ORR liaisons. Candidate must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.

Who we are

National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

An Equal Opportunity Employer, including disability/veterans.