Experience Inc. Jobs

Description:

Dept: Contracts and Chargeback Department

Monday - Friday: 8:30am - 5pm EST

REMOTE ROLE - Work EST Hours

Has potential to go perm for right candidate.

Requirements:

• Previous SAP experience; will be assisting contract team update contract information in SAP

• Familiar with Microsoft Office/Outlook/Teams

• Proficient in Excel; Intermediate or Advanced (Testing Required-place scores on the coversheet in the comment section)

• Data Entry; strong attention to detail

• Strong work ethic, self-starter due to working remote

Responsibilities:

• Responsible for accurately entering membership information into the contract management database system timely and performing in depth analysis.

• Operates as the key contact for national sales inquiries and maintains appropriate data logs.

• Establishes and maintains the set up of new accounts within financial system timely and accurately.

• Develops and utilize customer account set-up reports to perform analysis Works with designated contacts at the distribution centers and regional customer maintenance areas to troubleshoot and resolve membership issues.

• Performs in depth analysis of late customer set-ups, identifies source of issue and determines the appropriate action needed to resolve the issue. Performs related duties as assigned.

• Working knowledge of contracts administration. Ability to multi-task and effectively manage large volumes of e-mail.

• Ability to communicate effectively both orally and in writing.

• Ability to work well in a team environment Strong organizational skills; attention to detail.

• Strong analytical skills; ability to analyze data/situations quickly Strong Customer Service Skills and focus.

• Ability to provide exceptional customer service. Strong problem solving skills; ability to work through difficult tasks.

• Ability to perform tasks with a high degree of accuracy; thorough Capable of making sound decisions to achieve goals.

• Resourceful in pursuing or recommending new ideas and/or procedures Ability to implement processes resulting in satisfactory audit practices.

• Proficiency with Microsoft Excel, Word and Outlook.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.