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Assistant Director, Division Operations and Strategic Initiatives College Board - Operations Division This is a full-time and remote position. About the Team The Operations Division at College Board has a total of 160+ people and is comprised of four different departments that are responsible for all aspects of clean delivery for College Board programs: Assessment Delivery, Customer Engagement, Division Operations and Strategic Initiatives, and Vendor Strategy and Analytics. Our work is driven by the evolving needs of our internal and external customers, and we support them through flexible strategies and quality delivery to effectively support our enterprise-wide goals and priorities and support the customers in our care. The Division Operations and Strategic Initiatives is a small but mighty team of 6 who lead the implementation of high impact Operations initiatives and strategies that maximize efficiency across the division. Our latest ongoing initiative has been focused on developing integrated systems/processes for working in a best-in-class digital operation delivery model. We work closely with the Senior Vice President of Operations and the Ops Leadership team to consistently evaluate 'where we want to go, and how we plan to get there'. We are responsible for defining and delivering action plans, tools and processes that achieve Operations priorities and goals. We partner with all levels across Operations to drive continuous improvement plans, remove complex impediments and collaborate across other divisions to communicate effectively and ensure optimal results. About the Opportunity As our Assistant Director, Division Operations and Strategic Initiatives, you will primarily support the leader of the Operations division in maximizing their effectiveness across multiple verticals, people, and mission-critical initiatives. You will have an eye for anticipating needs, helping leadership and the full team stay focused, and resolving operational and administrative issues before they arise. In addition, you will support key processes to track and monitor critical milestones and goals for the broader portfolio of strategic initiatives. Your outcomes-orientation, bias for action, organizational skills, inquisitiveness, and collaborative spirit will allow you to flourish as a hands-on contributor driving the success and engagement of the division. You will report directly to the Executive Director, Division Operations and Strategic Initiatives. What you'll do Administrative Support (70%) * Manage all aspects and have command of the Senior Vice President's calendar, anticipating scheduling conflicts and working quickly to resolve issues in a swift and efficient manner * Provide a wide range of administrative and operational support to the Senior Vice President, including all travel arrangements, expense reports, and meeting logistics * Organize and schedule cross-divisional meetings, ensuring the needs of all stakeholders are met and that every participant has the information needed leading up to and through the event * Maintain confidentiality and exercise superb judgment in dealing with sensitive information, respond to internal inquiries and/or escalate issues as necessary * Work cross-functionally with other Executive Assistants to coordinate meetings, events and agendas Strategic Initiatives Project Management (30%) * Support the planning, project management and execution of Ops Division monthly, quarterly, and annual division meetings (in-person and virtual) * Lead the development and delivery of the Operations onboarding experience for new employees including training on key operational processes or procedures * Coordinate division-wide communications including developing and managing tApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjA3ODEwLjEwNTA4QGNvbGxlZ2Vib2FyZGNvbXAuYXBsaXRyYWsuY29t