Job Information
Consolidated Electrical Distributors Customer Service Specialist in Columbus, Nebraska
Summary
Job title: Customer Service Specialist
Job ID: 202411450002
Department: Columbus NE - RES
Location: NE-Columbus
Description
Summary:
This is a job that will help support our efforts to implement modern technology into our industrial clients. We want to improve our clients experience by increase our support staff that can help assist them from quotation to solution delivery and everything in between.
Reports to: Profit Center Manager
Minimum Qualifications:
High school diploma or GED
Must have a valid driver's license
Basic computer skills
Excellent attendance record
Ability to work overtime as needed
Ability to operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts, and push carts, in the manner necessary to move materials and consistent with manufacturers’ instructions and safety instructions.
Preferred Qualifications:
Customer service or sales experience
Microsoft Office Excel experience
Microsoft Outlook experience preferred.
Knowledge of basic warehouse procedures
Knowledge of processes for receiving, selecting, packing, and shipping
ADDITIONAL COMPETENCIES:
Ability to work with a team
Strong written and oral communication skills
Detail-oriented, attentive
Driven, motivated, mission-based attitude
Computer skills including Windows based applications
Ability to effectively communicate with co-workers to aid in satisfying customer requirements
Ability to perform basic mathematical calculations to accurately complete job tasks
Ability to organize and prioritize job tasks and requirements
Able to meet deadlines
Working Conditions:
Heated and air conditioned office space. We are open 7am - 4:30pm, no weekends, no holidays. Professional and casual environment.
Supervisory Responsibilities: No
Essential Job Functions:
Support and back up inside sales reps with various tasks including customer requests & quotations, sales, and ordering, and creating sales registers
Work with management to determine customer-pricing structure.
Update customers on order expectations and manage project delivery
Purchasing
Assist with walk-in and call-in customers
Prepare outbound shipments including assembling orders, creating shipping documents, and confirming deliveries.
Build relationships with customers you work with to gain additional business insights.
Process UPS shipments including: verifying that the merchandise to be shipped is correct, applying the correct UPS postage tape, following customer shipping instructions and insuring the shipment when necessary.
Perform miscellaneous clerical duties
Operate and maneuver warehouse equipment and any material(s) contained thereon in the manner
CED is an Equal Opportunity Employer - Disability | Veteran
Compensation Range:
The compensation range for this position is $48000 to $55000 annually.
Other Compensation:
The following additional compensation may be applicable for this position:
Bonus
Profit Sharing
Benefits:
Benefits available for this position are:
Insurance - Medical, Dental, Vision Care for full-time positions
Insurance - Medical only for part-time positions, 30+ hours/week
Disability Insurance
Life Insurance
401(k)
Paid Sick Leave
Paid Holidays
Paid Vacation
Health Savings Account (HSA) and matching
Consolidated Electrical Distributors
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