Job Information
Goodwill Industries of the Southern Rivers, Inc Seasonal Tax Professional (Temporary) in Columbus, Georgia
Description
The mission of Goodwill Industries Southern Rivers is Developing People, Changing Lives, and Building Communities. At Goodwill we aspire to bring refunds back to taxpayers and the community by mentoring, inspiring, and leading, with the purpose of financial wellness education and free tax preparation through the VITA (Volunteer Income Tax Assistance) Program.
Description:
As a Seasonal Tax Professional, you'll serve clients with diverse tax needs with the support of an expert team dedicated to providing you with the advanced tax training you'll need to be successful. Your day-to-day responsibilities include:
Complete and successfully certify in tax law training, including the use of electronic filing software, to provide free tax return preparation for eligible taxpayers.
Prepare tax returns after being cleared by intake & Interview station
Review tax returns completed by fellow seasonal tax professionals and volunteer tax preparers, ensuring that every taxpayer receives top quality service and that the tax returns are error-free.
Assist volunteers and clients with questions accurately and in a timely fashion.
Assist Site Coordinator with prompt transmittal of tax returns in accordance with IRS guidelines and Goodwill best practices.
Assist Site Coordinator with timely resolution of rejected tax returns by contacting client by phone, meeting with them when they return, explaining the reason for the rejection, and patiently working with them to resolve and resubmit the return.
Inform clients about additional financial services offered by Goodwill and in the community.
Perform other duties as assigned or requested by immediate supervisor or GoodwillSR leadership.
Operating Hours and Days
This is a seasonal position based upon business needs and availability. Occasional evening and weekend work may be required as job duties demand. Our hours of operation are as followed:
Monday: 9am – 6pm
Tuesday: 9am – 7pm
Wednesday: 9am – 3pm
Thursday: 9am – 7pm
Friday: 9am – 6pm
Saturday: 9am – 3pm
Requirements:
Ability to work 30 hours weekly throughout the tax season.
Experience working in a fast-paced environment.
Ability to pass a background and drug screen.
Successfully complete and pass the IRS Certification listed below
Volunteer Standards of Conduct
Intake/Interview & Quality Review
Advance
Military
Knowledge, Skills & Ability
Ability to work with people with disabilities and be understanding
Ability to make reasonable accommodations for individuals with disabilities within supervised positions
High level of enthusiasm, motivation, persistence and a positive attitude
Possess and display excellent analytical, critical thinking, organizational, verbal and written communication skills with a diverse audience
Ability to use a computer
Proficient in Microsoft Office: Word, Excel, PowerPoint and Outlook.
Ability to maintain confidentiality
Ability to act and make decisions that align with the organization’s values of - Honesty, Integrity, Respect, Excellence, and Service
Must successfully pass a pre-employment drug screen and a federal background check.
Must be able to attain VITA Tax Law Certification(s)
Qualifications
Education
Required
- High School/GED or better