Job Information
Recruiting Solutions Remote Revenue Cycle A/R Representative in Columbia, South Carolina
Are you interested inremote workwith aflexible schedule? The Virtual Business Office supports some of the largest hospitals in the country and is known as an award-winning extended business office. We are looking for talented and highly motivated revenue cycle professionals to join our A/R Follow-up and Denials Management team.
Why Join Us?
- Our team is fully remote with no plans to return to office and hiring across the southeast in NC, SC, GA, FL, AL, TX, KY, VA, and TN.
- Youll support one of the largest professional services firms in the world, with access to cutting edge automation and AI technologies to enhance your workday experience
- A flexible schedule that allows you to enjoy a work-life balance. With core business hours from 9:00am-3:00pm EST, you have flexibility with clocking in and out, along with the ability to work half-days on Fridays
- We hire you directly and offer a comprehensive employee benefits package to include major health coverage, 401k, PTO accrual, and more!
- Endless growth opportunities and continuous professional development
- Opportunity to participate in our VIP bonus structure for outstanding performance and Real time Recognition incentives
What youll do
- Utilize and apply industry knowledge to resolve new and aged accounts receivables by working various account types, including but not limited to: hospital and/or professional claims, governmental and/or non-governmental claims, denial claims, high priority accounts, high dollar accounts, reimbursements, credits, etc
- Communicate professionally (in all forms) with payer resources to include: websites/payer portals, e-mail, telephone, customer service departments, etc
- Seek resolution to problematic accounts and payment discrepancies
- Prepare appeal letters for technical denials by accessing specific payer appeal forms, submitting appropriate medical documentation, and tracking appeal resolution
- Identify denials trends, root cause, and A/R impact
- Maintain professional communication with clients and team members through various channels
- Consistently meet or exceed department standards and guidelines
- Adhere to the HIPAA privacy and security regulations
What youll need
- GED or High School Diploma
- 3+ years of experience in Medical Collections, back-end A/R, and claim review in which denial follow up was worked
- Experience in Hospital, Professional/Physician, and /or Third-Party billing and accounts receivable
- Epic, or relevant EMR system experience