Johns Hopkins Medicine Patient Service Coordinator III in Columbia, Maryland
Patient Service Coordinator III
Johns Hopkins Hospital/Johns Hopkins Health System,
Requisition # 159043
Full Time (40 hours)
Weekend Work Required
Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.
The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins. Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems.
Full Time (40 hours)
Evening Shift130 pm10 pm
High school diploma or equivalent.
One year of relevant work experience in medical office, hospital, medical call center or similar customer service environment. Requires proficiency on multi-line telephone, computer, copier, calculator, fax machine, all computer systems including scheduling, registration, billing, order communications, EPR, Application Xtender and charge capture, etc.EPIC certification required within 90 days. Medical terminology certification required or must pass JHH medical terminology assessment with grade of 70% or complete 10-12 week medical terminology course with grade of 70% within first year of employment to maintain
Possible exposure to communicable diseases and hazardous materials with little likelihood of harm if established health precautions are followed
Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.