Experience Inc. Jobs

Description

We are offering a short-term contract employment opportunity for an Administrative Assistant in Columbia, Maryland. The role is primarily focused on providing support in an educational setting during the early morning hours. The successful candidate will be an integral part of our team, handling essential tasks such as answering inbound calls, managing customer service inquiries, and performing various administrative duties.

Responsibilities:

• Answer inbound calls promptly and professionally, ensuring all inquiries are addressed effectively

• Provide exceptional customer service, resolving any issues that may arise and responding to requests in a timely manner

• Perform data entry tasks with a high level of accuracy, updating and maintaining customer records as necessary

• Manage email correspondence, ensuring all communications are responded to in a timely and professional manner

• Handle both inbound and outbound calls as required, maintaining a professional demeanor at all times

• Utilize Microsoft Excel, Outlook, PowerPoint, and Word to complete administrative tasks and manage customer information

• Schedule appointments as necessary, ensuring all parties are informed and any necessary preparations are made

• Assist with any additional administrative tasks as required, supporting the efficient running of our operations.

Requirements • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook

• Experience in answering inbound and outbound calls efficiently

• Strong customer service skills and ability to interact professionally with clients

• Data entry skills with high attention to detail

• Ability to manage email correspondence effectively

• Experience in scheduling appointments and managing calendars

• Excellent verbal and written communication skills

• Ability to multitask and prioritize tasks in a fast-paced environment

• Strong organizational skills and ability to manage office operations

• Willingness to learn and adapt to new administrative procedures and tasks.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .