Job Information
Altar'd State Guest Lead in Colorado Springs, Colorado
Position Overview
Reporting to Store Leadership, the Guest Lead plays an important role in delivering and directing the activities required to achieve store goals. These activities include providing exceptional guest service, maintaining compelling visual presentations, ongoing associate development and effective operational compliance.
Primary Responsibilities Consistently delivers an exceptional guest experience
Consistently adheres to Altar'd State's guest service standards
Acts as a positive role model, contributes to a culture of teamwork
Coaches associates on guest interactions, recognizes great performance
Demonstrates accountability and ownership of behaviors and results
Embraces feedback and uses it to drive positive change
Embraces change, leads through conflict and treats others with respect
Maintains a clean and presentable store environment
Assists in the construction of merchandising and window displays
Represents the brand well by adhering to dress and grooming standards
Completes opening/closing procedures as directed by management
Adheres to loss prevention policies and procedures
Participates in walk-throughs, communicates successes and opportunities
Serves as leader on duty as needed
Adheres to organizational Code of Conduct
Qualifications Must be at least 18 years of age
Previous retail experience preferred
Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.