Experience Inc. Jobs

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

The Incident Management Coordinator (IMC) is part of a regional traffic incident management operations team that works to provide safe and efficient clearance of roadway incidents, and to enhance highway-responder safety at traffic incidents. This is accomplished through (not all inclusive):

• Close coordination with the regional Traffic Operations Centers in Richmond, Virginia.

• Close coordination and engagement with various highway responders such as law enforcement, DOT, fire and rescue, and towing and recovery companies.

• Responding to major traffic incidents to provide information and asset coordination for VDOT.

• Involvement in traffic management planning for events that pose a large impact on the region (e.g., festivals, concerts, major highway construction / maintenance projects, federal government events).

• Developing and maintaining relationships among the highway responder community to strengthen interagency coordination and communication at traffic incidents.

• Contributing to after-action reviews to promote improved coordination between the responding agencies during traffic incident management.

• Conducting training for DOT and partnering agencies on traffic incident management and highway responder safety.

• IMPORTANT: Positional responsibilities are at times performed outdoors along the roadsides in an uncontrolled work environment.

What you need to be successful in this role:

• Keen situational awareness and attention to safety.

• In depth experience in emergency response operations (e.g., fire and rescue, law enforcement).

• Ability to respond calmly and effectively in emergency situations.

• Ability to effectively problem solve and apply critical thinking to traffic operations incidents.

• Ability to make sound decisions during emergency situations and, or for time sensitive situations.

• Ability to work independently while also able to work effectively in coordination with a group.

• Professional presentation and proficient interpersonal skill for effective communication with stakeholders.

• Proficient use of computers for job-related administration (e.g., incident reports, training materials, communication).

• Experience in application and use of the Incident Command System

• Regional familiarization (geography and roadways).

• Ability to accomplish and maintain training and certification requirements (e.g., First Aid & CPR, ICS).

• Radio and telecommunications skills.

Qualifications

Minimum Requirements

• BA/BS and 4 Years relevant experience or AA/AS and 6 years relevant experience or HS/GED and 8 years relevant experience or equivalent of experience and or education.

• Successfully pass State and Federal criminal history/security background check; also, successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC).

• Ability to drive, using an AECOM provided vehicle, patrolling, and monitoring a segment of interstate roadway in an assigned region.

• Possess a valid driver’s license and a clean driving record for the past 3 years, including no suspension of license or single violation worth 6 demerits according to the Virginia Department of Motor Vehicles points system.

• Participate in the monthly Motor Vehicle Records (MVR) monitoring program and maintain a satisfactory driving record as a condition of employment

• Pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process.

• Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles, lifting of less than 25 pounds, and work around heavy, moving, dangerous equipment; often standing/walking, repetitive bending & stooping, lifting of 25-75 pounds, working with arms above shoulder level, and power gripping/squeezing (hand tools, levers, etc.); occasional work at heights, and work on electrical circuits; rare lifting of greater than 75 pounds, and stair climbing. Position will include wearing associated personal protective equipment.

• Dependability and schedule flexibility for after-hours response to major traffic incidents and special events. Normal work hours are Mon-Fri but can/will be adjusted as necessary to meet 24/7 response, as appropriate. This position is expected to respond to significant incidents afterhours and may be compensated with overtime or work hours adjusted.

Preferred Qualifications:

• Completion of NIMS Training will include at a minimum: ICS 100, 200, 300, 400 & 700.

• Completion of the Transportation Incident Management 4-hour training class

• Prior HAZMAT response training/experience.

• Must be able to support the geographical boundaries of Richmond and surrounding areas.

• Build relationships with local responders, creating a cohesive, collaborative environment that will lead to quicker clearance of the roadways.

• A vehicle fully equipped for the job will be assigned and will be a take home vehicle.

• Respond to significant incidents throughout the Richmond area and/or outside of the Richmond District as directed.

Additional Information

• This position does not include sponsorship for United States work authorization.

• This position does not include relocation benefits.

• This is NOT a remote position but located on the client site locations.

• Opportunities for overtime hours and pay are also available.

Offered compensation will be based on location and individual qualifications. The expected range is $24.23/hour - $33.31/hour.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

ReqID: J10118942

Business Line: Transportation

Business Group: DCS

Strategic Business Unit: East

Career Area: Operations & Maintenance

Work Location Model: On-Site

Legal Entity: AECOM Field Services LLC