Experience Inc. Jobs

Home View All Jobs (2,055,594)

Job Information

Robert Half PC Technician in Collierville, Tennessee

Description

Key Responsibilities

  • Install, configure, and upgrade computer hardware, operating systems, and software applications.

  • Perform routine maintenance and updates on PCs, peripherals, and related equipment.

  • Provide tier-1 and tier-2 technical support to end users, resolving hardware and software issues promptly.

  • Set up and manage user accounts, including assigning access permissions and ensuring security protocols are followed.

  • Troubleshoot network connectivity issues related to PCs, printers, and other peripherals.

  • Maintain detailed documentation of system configurations, troubleshooting steps, and support activities.

  • Assist with IT inventory management, including tracking hardware, software licenses, and warranties.

  • Implement and support backup and recovery processes for user data.

  • Collaborate with the IT team to support organizational goals and assist in larger-scale IT projects.

  • Stay updated on new technologies, tools, and best practices to recommend process improvements.

    Requirements

Education and Experience

  • Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).

  • 2+ years of experience in PC administration, technical support, or a related role.

Technical Skills

  • Proficiency in Windows and Mac operating systems.

  • Knowledge of Microsoft Office Suite, Office 365, and enterprise software tools.

  • Familiarity with Active Directory, Group Policy, and remote desktop tools.

  • Understanding of basic networking concepts (TCP/IP, DNS, DHCP).

  • Experience with hardware diagnostics and repair.

Soft Skills

  • Excellent communication and interpersonal skills.

  • Strong problem-solving and analytical abilities.

  • Ability to work independently and as part of a team.

  • Exceptional organizational skills and attention to detail.

Preferred Qualifications

  • Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar.

  • Experience in an ITIL environment or with ticketing systems like ServiceNow or Jira.

  • Familiarity with endpoint management tools like SCCM, Intune, or Jamf.

    Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

DirectEmployers