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Staff Assistant II (Facility Maintenance)

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Staff Assistant II (Facility Maintenance)

Salary

$19.17 - $28.75 Hourly

Location

College Station, TX

Job Type

Full Time

Job Number

2502355

Department

Capital Projects

Opening Date

01/15/2025

Closing Date

3/15/2025 11:59 PM Central

Hiring Range

$19.17-$21.09

• Description

• Benefits

• Questions

Description

Under general supervision of the Facility Maintenance Division Manager, the Staff Assistant is primarily r esponsible for work ord er management for the Facility Maintenance division and providing administrative and clerical support, which includes but not limited to, handling phone calls, processing work orders, creating reports , and assisting staff . Work involves contact with both internal and external customers, thus requiring good interpersonal skills and the ability to exercise discretion

Principal Duties

• Greet c ustomers for the Facility Maintenance division , providing customer service to internal and external customers to include responding to various inquiries regarding Facility Maintenance services and other pertinent information .

• Answer department al phone calls, p rovid ing information to the public as necessary and assisting with citizen complaints/concerns or directing call to the appropriate division/individual .

• Re sponsible for monitoring Facility Maintenance radio calls, to include responding to incoming and outgoing c alls to provide necessary scheduling details to field crews and/or answer various inquiries regarding scheduling or work order instructions.

• Provide administrative support to the department, to include but not limite d to, preparing correspondence and reports, ordering and maintaining office supplies, and maintaining division files, work orders, records retention and other pertinent documents.

• Responsible for work order input and maintenance of work order computer system , receiving and scanning of invoices into the system, prepar ing and enter ing field purchase orders, purchase orders, and purchase requisitions into the required system .

• Responsible for ordering parts and supplies for crews as needed, contacting service contractors for service as needed and gre et ing schedul ing sales vendors with appropriate man

• Perform other related duties as required.

Qualifications

High school diploma or G.E.D., and three (3) years customer service, clerical or administrative support experience; or an equivalent combination of education and experience

Valid Texas Driver’s License

Possess intermediate level computer skills in the use of PC-based spreadsheet and word processing applications, preferably Microsoft Excel and Word, Excellent customer service, oral and written communication skills.

Ability to deal effectively and courteously with subordinates, superiors, and the public

Willingness and ability to be available for emergency response situations as required

Supplemental Information

Position posted until filled or closing date.

We offer a comprehensive benefits package to include; Medical, Dental, Vision, Prescription Drug Coverage, Paid Holidays, Paid Vacation, Paid Sick Leave, Paid Parental Leave, TMRS-Retirement (2:1 matching), Deferred Compensation, Term Life AD&D, Dependent Life, Flex Benefits, an Employee Health Clinic & Educational Assistance. .

01

Are you available for emergency response and after-hour calls?

• Yes

• No

  02

  Do you possess a High School Diploma or G.E.D.?

• Yes

• No

  03

  Do you possess basic level computer skills in the use of PC-based spreadsheet and word processing applications such as Microsoft Excel and Word?

• Yes

• No

  04

  What additional knowledge & experience do you possess that would facilitate your success in performing the essential duties of this position?

  05

  Do you have any workorder system experience?

• Yes

• No

  06

  What communication and organization skills do you have?

  Required Question

Employer

City of College Station

Address

1101 Texas Avenue

College Station, Texas, 77840

Phone

979-764-3517

Website

http://csjobs.cstx.gov

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