Job Information
Coeur d'Alene Resort Spa Locker Room Attendant in Coeur d' Alene, Idaho
Job Description
Assist guests with arrival and departure from the spa, while providing positive guest experiences. Assure cleanliness of Spa Locker Rooms, Relaxation Area, and Pool Area. Make sure there is a sufficient amount of clean towels, robes, and sheets.
Must be available evenings and weekends.
Essential Functions:
Greet all clients as they arrive
Responsible for verifying clients' appointments on the computer
Supply the client with the appropriate size robe, sandals, and locker key
Provide tours of the spa to clients and potential clients
Maintain cleanliness of all lounge areas and locker rooms
Must be able to read, write, speak, and hear continually all day long in order to talk to clients.
Possess good cognitive skills in the areas of problem-solving and reasoning in dealing with both guests and team members.
Must be able to use both hands to keep amenities stocked and clean
Must be capable of sitting and/or standing for long periods of time
May have to lift up to 40 pounds.
Must be able to make many (30) trips back and forth, up and down stairs per shift.
Knowledge of treatments, products, and staff members
Serve spa lunches including drinks
Open/close the spa in accordance with opening/closing checklist
Maintain consistency of duties when on shift
Maintain schedules and work hours as they are scheduled
Demonstrate respect, sensitivity, and concern for guests' needs in a professional and pleasant manner.
Personality Requirements:
Possess a positive, enthusiastic attitude.
Provide efficient, courteous service to our Guests.
Convey a calm and organized disposition even when busy.
Work as a part of a team.
Maintain a “can do” attitude.
Must be available for PM and Weekend Shifts.
COMPENSATION & BENEFITS OPPORTUNITIES
Work Perks:
Employee meal program
FREE parking
Uniform provided - with in-house laundry
Medial, Dental, Vision & Life Insurance, Flexible Reimbursement Plan:
Full-Time Employees are offered these benefits first of the month following 60 days of employment
Must maintain a minimum of 30 hours per week or more.
Variable-hour team members could be eligible 12 months after their date of hire, with supervisor approval, so long as they have averaged 30+ hours per week throughout their first year.
401K Plan:
Team members are eligible to participate at the age of 21 or greater and at the 1st of the month following 60 days of employment.
2% match with a 4% contribution from the team member.
PTO:
6 months gets 7 PTO days - 728 hours (average 28 hours per week)
1 year gets 10 PTO days - 1,456 hours (average 28 hours per week)
2-4 years gets 15 PTO days - 1,456 hours (average 28 hours per week)
5+ years gets 20 PTO days - 1,200 hours (average 23 hours per week)
Holiday Pay:
- Hourly team members who work on Thanksgiving and Christmas will be paid their wage at time and a half.
Employee Discounts:
- Team members enjoy 10-25% off at our beautiful Spa, 20% off at Hagadone Restaurants and Lounges (includes immediate family members and 2 friends), Free daily cruises (team member only, upon availability), discounted room rates, discounted golf rates, just to name a few!