Job Information
Crescent Hotels and Resorts Catering Sales Manager at Mayfair House Hotel Coconut Grove in Coconut Grove, Florida
Description
For seekers of the timeless and worldly, the provocatively spirited, the cultured, and the hidden gem traveler, Mayfair House Hotel & Garden, A MICHELIN Key Hotel, offers an iconic experience set against a sexy & seductive backdrop, designed to evoke a cultured escape through guest programing and effortless service. Mayfair House Hotel & Garden is a place where everything is refreshingly current yet timeless. It is rooted in its artist narrative and anchored by its signature eccentric design. Join this industry changing and forward-thinking team as the Catering Sales Manager to create high tough, unpretentious, personable, accommodating, effortless and discreet service, ultimate with the highest level of diligence in in making the Mayfair House service come to life.
ESSENTIAL JOB FUNCTIONS:
Proactively solicit and secure new business through networking, solicitation, site inspections and outbound sales calls.
Negotiate and book new & repeat business through efforts while maximizing banquet space to meet/exceed revenue goals.
Secure new accounts in the assigned market segment to contribute to enhancing, maximizing and maintaining a healthy portfolio of accounts.
Plan, up sell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc. Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate departments in the hotel, and resolve any issues, complaints and problems to ensure a positive experience at the property and customer satisfaction.
Prepare proposals and/or contracts to advise prospective customers meeting space and/or banquet date, space availability, details of program and food & beverage minimum requirements.
Maintain detailed files with signed Catering Agreements and BEO's for all catering and group events booked, ensuring minimum revenues are met.
Rooted in Coconut Grove’s artistic history, the new Mayfair House is culture – forward-shaped by artists and creatives to delight a new generation of guests and locals alike. Among gorgeous skies, lush botanicals, richly figured stones, and old growth trees, this local gem is breathing new life into Miami’s most vibrant neighborhood.
QUALIFICATIONS:
2+ years hotel catering sales experience or event experience required.
Knowledge of Delphi, Word, Excel
Strong written and verbal communication skills
Ability to travel if needed
Basic computer skills: Excel, Word, Outlook
Ability to work nights, weekends and holidays as needed
All other duties as assigned
In addition to a great work environment, our talented team enjoys:
Competitive compensation
Sales bonus program
Professional development and growth
Paid time off for personal, vacation, and holiday
Employee Assistance Program (EAP)
Room discounts at all Crescent Hotels & Resorts hotel locations
Parking at a discounted rate
Daily Employee Meals
And much more!
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Thorough knowledge of food and beverage products, proper preparation and presentation of foods and beverage items. Ability to prepare signage for catering functions. Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 20 lbs. on an occasional basis. Ability to create special themes and menus. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)