Experience Inc. Jobs

Smartsheet is establishing the Office of the CISO and is looking for a group of wicked-smart security professionals that will serve Smartsheet users and customers through education of our platform's security features, best practices, and capabilities. The group will leverage its background and experience to understand customer needs and requirements and identify solutions, configurations, and controls that enable Smartsheet customers of all sizes to effectively manage their risk and align with data governance principles. Reporting to the CISO, the group will work alongside product engineering, IT, Sales, Legal, and of course the rest of the security team to proactively engage on customer-facing security challenges. This group may also be called upon to help during security incidents and investigations and support contract negotiations. The OCISO will draw upon its expertise and experience in cloud security, global regulatory compliance, current threats, enterprise security controls/mechanisms, and security issues related to current technological trends (e.g. AI, privacy, data protection, etc.) to assist our customers. The group will also play an invaluable role in communicating customer security needs and enhancements back to the product and engineering teams. In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Our team focuses on distributed decision making that rewards ownership, transparency, and collaboration. Learn more about our platform here: You will report to our CISO & SVP, Information Security located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Work directly with customers on all matter of security-related topics Support the Smartsheet WorldWide Field Operations team with post-sales security engagements Act as an escalation point, ambassador, and subject matter expert for Smartsheet security Help develop customer-facing security content for product marketing Write white papers and security best practices to help users and customers Educate and support Smartsheet partners Help Professional Services team develop security services for our customers Explain and demonstrate Smartsheet security capabilities to customers and partners You Have: At least 15 years experience in IT, Security, and/or cloud security (collectively) Excellent customer communication skills (ability to talk techie one minute, and brief a senior leader the next) Full understanding of the various functions within a security team Expertise in at least one of these areas: security operations, product security, security engineering, identity & access management, or security architecture SANS and ISC2 certifications are desired Hands-on security capabilities/tools configuration Prior work with supporting a global sales organization is desirable In-depth knowledge of current security threats Self-driven and able to work autonomously to achieve results The walking definition of a great teammate Perks & Benefits: HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees Equity - Restricted Stock Units (RSUs) for eligible roles Lucrative Employee Stock Purchase Program (15% discount) 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Incidental Sick Leave US employees are automatically covered under Smartsheet-s