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Building and Construction Certification Client Coordinator

Intertek is searching for an Certification Client Coordinator to join our Building & Constructionteam in our Cliffwood, New Jersey office. This is a fantastic opportunity to grow a versatile career in Building & Construction Products Certification!

The Client Coordinator is responsible for handling a full range of Administration functions for our Building & Construction Product Certification Program including, but not limited to, general customer service and support and coordination or all activities pertaining to Building & Construction Product Certification. This group controls the entire Certification services process for new and existing clients, often acting as a liaison between our Engineering/Operations, Sales, and Inspections Group, Report Review and submittals, and Inspection coordination. This role interacts with various internal staff offering support and coordinating transactional requests as needed, providing documentation to internal and external clients (domestic and international), providing support to management staff on addressing key account and complex client requests, and processing new and terminated client requests.

What you'll do:
Follow and enforce all safety requirements and company policies
Provide exceptional customer support/service; i.e., respond to customer inquiries and resolve customer complaints/issues
Utilize established templates and fee schedules to prepare, send, and process certification agreements, proposals, etc. for clients
Entering client information into appropriate databases and uploading all relevant documents (signed agreement, proposal, etc.)
Follow best practices within Administrative duties with regards to Documentation, Submissions and Record Keeping practices
Receive requests from internal and external clientele, and process as required
Analyze and evaluate data and complete steps necessary to provide solutions
Collaborate with other internal groups and perform other work, as required


What it takes to be successful in this role:
High School Diploma or GED required
1-2 years of office/administrative experience preferable
Microsoft Office proficiency, including Word, Excel, and Outlook
Ability to work independently in a fast-paced, multi-tasking environment with shifting priorities
Must be detail-oriented, organized and have good time management and prioritization skills
Must have excellent interpersonal skills

Why work at Intertek?

Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .

What we have to offer:
When Working with Intertek , you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement and more.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.

For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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#LI-LM1Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.


Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity