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MetroHealth Trauma Recovery Coach-Trauma Recovery Center in CLEVELAND, Ohio

Trauma Recovery Coach-Trauma Recovery Center

Location: METROHEALTH MEDICAL CENTER

Biweekly Hours: 80.00

Shift: 8a-4:30pm

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary:

Leads the Trauma Recovery Services program at The MetroHealth System, and provides inpatient/outpatient trauma recovery coaching to trauma patients and families. Promotes the development/implementation/management of Peer Mentorships/Volunteers and coaching activities. Recruits, trains, manages, and ensures the accountability of peer volunteers. Coordinates mental health services for trauma survivors by providing informal assessments, brief coaching/counseling sessions, and navigating proper system referrals. Leads MetroHealth employee support programs and debriefing, such as Code Lavender. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications:

Required: Bachelor’s degree in Counseling, Social Work, Health Education, or other related field of study from an accredited institution, or any equivalent combination of education, training, and experience in addition to the experience stated below. Experience facilitating and organizing group therapy sessions. Ability to empathically interact with trauma survivors and families. Ability to effectively engage patients and families, and help patients overcome psychosocial barriers to recovery. Ability to creatively identify and access local resources to assist patients in recovery. Strong written, verbal, and interpersonal communication skills. Strong organizational abilities. Ability to communicate clearly, including delivering effective presentations in public settings with confidence. Possess a patient care perspective marked by a spirit of collaboration, patient advocacy, and teamwork. Familiarity with personal computers for documentation and record keeping purposes.

Preferred: Master’s degree in Counseling, Social Work, Health Education, or other related field of study from an accredited institution. Currently licensed by the State of Ohio as a Licensed Professional Counselor (LPC) or Licensed Social Worker (LSW). Experience with program development. Experience with grant writing. Experience with Trauma-Informed Care.

Physical Requirements: May sit, stand, stoop, bend, and ambulate intermittently during the day. May need to sit or stand for extended periods. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction. Finger dexterity to operate officep equipment required. May need to lift up to twenty-five (25) pounds on occasion. Ability to communicate in face-to-face, phone, email, and other communications. Ability to see computer monitor and departmental documents.

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