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Summary The VA Northeast Ohio Healthcare System is recruiting for a Supervisory Management & Program Analyst. The Supervisory Management & Program Analyst will function in Surgical Service. Responsibilities The primary purpose of the Supervisory Management and Program Analyst position is to develop and implement administrative and analytical strategic planning to provide Surgical Services leadership with objectively based health systems information for making decisions and to ensure effective resource management in achieving the goals and objectives. This position monitors human resource management, trainee program management, and service policy and directive requirements. Duties include but are not limited to: Project Management 40% The incumbent independently reviews, interprets, condenses, and shares guidance on national, VISN, and facility directives and guidance related to surgical service business operations, clinical effectiveness, and efficiency standards and monitors. The Incumbent will plan and design short- and long-term analytical and evaluative strategies to formulate recommendations for improvements in efficiency and effectiveness of surgical service program operations. The incumbent advises management of unique conditions and issues which affect program activities and provides guidance on interpretation and implementation of new and revised policies, regulations, and procedures. Actively participates in business operations resource meetings to develop share expertise and lead local planning regarding internal metrics and monitors internal data for staffing and productivity for surgery providers, access, performance measure, and surgery information systems. The incumbent will manage the Surgical Service Trainee programs across the multiple sub-specialties. Training Programs include Residency Programs, Fellowship programs, and Medical Student rotations. Incumbent ensures that all current training programs have the resources and administrative support and expertise to meet ongoing accreditation requirements of each program. Proactively engages Human Resources in on- and off-boarding Surgery residents, prepares reports relevant to accreditation activities, and ensures Service adherence with policy and requirements of the VANEOHS Allied Health Education programs. Surgical Service Administration 35% The Supervisory Management & Program Analyst responsible for creating an engaging office environment and positive interactions for all stakeholders within the facility and external entities. The Supervisory Management and Program Analyst works within the facility to ensure the appropriate level of communications relative to policies an procedures to oversee the day-to-day administrative operations. This position serves as the primary Service representative responsible for working with Human Resources Management Service (HRMS) in the following areas: recruitment, compensation, market pay reviews, promotions, awards, benefits, position classification, performance/position management, leave administration, training, disciplinary actions, grievance procedures, equal opportunity, merit promotions, and labor management relations. The incumbent will collaborate with the Medical Staff Office on credentialing and privileging requirements. They will provide information, as needed, for the Credentialing & Privileging Committee activities related to clinical staff in the Service. Provides oversight for all Medical Staffing related duties including all Professional Practice Evaluations (PPEs) for the service, monitoring expiration of credentialing/privileging, and communicating with providers, section chief, and the service chief to ensure timely completion, and Review credentialing and privileging forms for accuracy and omissions including requested privileges, setting, DEA number, required TMS courses, etc. Supervisory 25% As a GS-343-12 Supervisory Management and Program Analyst specialist, the incumbent maintains matrixed authority to strategically design, plan and distribute workload / projects between Management and Program Analysts, Trainee Program Specialist and administrative personnel across services and sites (generally GS-5-11), to attain short- and long-term objectives and policy adherence. In this capacity, they lead surgical administrative team meetings, and direct the personal administration and management work including delegating, coaching, and implementing corrective actions as needed for the team to ensure accuracy, consistency, and fidelity to project guidelines, and reliable outcomes reporting to leadership. Performs other related duties as assigned. Work Schedule: Monday - Friday, 7:00 AM - 3:30 PM, 7:30 AM - 4:00 PM, 8:00 AM - 4:30 PM EST (At supervisory discretion) Remote: This is a not remote position. You will work at the location listed in this announcement Telework: This position is eligible for Telework at supervisory discretion and per local policy Position Description/PD#: Management & Program Analyst/541-93819-0 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Must pass pre-employment physical evaluation Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/16/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education s described below: Grade Requirements: GS-12 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Using a variety of analytical tools such as Pyramid Analytics, SQL, or Power BI to assess collected data. Assist program leadership in conducting special studies including developing reports, recommendations, and monitoring strategies. Communicate clearly and professionally with all levels of leadership, community stakeholders, as well as outside regulatory agencies via oral, written, and demonstration/presentation methods and techniques. You will be rated on the following Competencies for this position: Analytical Thinking Critical Thinking Project Management IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Preferred Experience/Qualification: The ideal incumbent will possess the following experience: Experience in Surgical Services structure Experience in onboarding methods and processes Experience in Medical Staff Processes at the Service Level Experience in Human Resources Processes at the Service Level For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application. VA is in the midst of a cultural transformation-a transformation to ensure everyone who enters our facilities and interacts with our people feels safe, welcome, and valued. We are promoting inclusion, increasing diversity, fostering equity, and improving access and outcomes for Veterans and VA employees. Together, we are building a brighter future for all. We want to encourage applicants from all races, gender identities, ages, ethnicities, sexual orientation, background, and experience to consider joining our team. We need you…our Veterans deserve the best care…the best care starts with a diverse and inclusive workforce. VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.