Job Information
FIRSTENERGY SERVICE COMPANY Supervisor, Engineering Services in Cleveland, Ohio
JOB DESCRIPTION FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatt About the Opportunity This is an open position with Cleveland Electric Illuminating Company, a subsidiary of FirstEnergy Corp [CEI]. This is a (mobile) remote position. The selected candidate must be located within the CEI footprint and will oversee parts of the Cleveland area. Responsibilities include: * Coordinating and supervising the daily activities of an Engineering team, including Layout Technicians and clerical personnel; making decisions guided by policies, procedures, and the company's business plan * Demonstrating a high level of safety commitment throughout day-to-day functions and strengthening the Engineering Services team's commitment to safety * Creating notifications in SAP and assigning work requests to layout technicians * Working in conjunction with Business Services to ensure accurate and timely billing for all work requests * Applying Tariff criteria for billable work involving service to new premises, upgraded service for existing premises and relocation of facilities, etc. * Working on creating and processing Line Extension Contracts for various types of work * Reviewing and responding to customer complaints, relative to line extension and billing policies * Reporting to the Manager, Engineering Services on the progress of projects, and advising on issues that could impair the successful completion of projects * Analyzing complex issues and developing actionable recommendations * Supporting the Work Management organization on questions/issues with current and upcoming design work and various Company priorities * Executing the performance management process by providing feedback and coaching on an ongoing basis throughout the year by discussing development opportunities, performance issues, and upcoming departmental changes * Leading, educating and directing others to improve team effectiveness and communicating results and recommendations to varying audiences including senior leadership * Encouraging open, honest, direct and ongoing conversation among team members * Driving continuous improvement across the team and the company * Actively seeking and sharing own knowledge of industry trends, competitors, etc. that affect the team and/or the company * Supporting storm restoration efforts, including performing duties of Hazard Coordinator when needed Qualifications: * Bachelor's degree in an Engineering or related technical discipline, and a minimum of 5 years of relevant work experience is required; OR a two-year degree in Engineering Technology or related technical discipline, and a minimum of 8 years relevant work experience is required. Relevant work experience includes, but is not limited to: engineering design, reliability, system planning, substation construction and maintenance, distribution construction and maintenance, right of way acquisition, asset management, new business, joint use, etc. Advanced degree and/or Professional Engineering (PE) certification is a plus. * Previous supervisory experience preferred * Experience in process/project development, planning/analysis and perApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjU1NzkzLjEwNTA4QGZpcnN0ZW5lcmd5Y29tcC5hcGxpdHJhay5jb20