Experience Inc. Jobs

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $64 billion and created 951,000 homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org Working at Enterprise At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey. Enterprise offers career opportunities in our with an. Job Description Summary To strengthen its impact, Enterprise has three priorities: Increase Housing Supply Advance Racial Equity Build Resilience & Upward Mobility Specific to this role, Enterprise is working to make home and community pathways to upward mobility. We're building these pathways by developing community-designed strategies with local and national partners across different sectors. Our approach is collaborative, and we are committed to carrying out this work with an anti-racist lens. Our focus is on people and communities of color that are most likely to experience economic stagnation and downward mobility because of a legacy of racism. We integrate housing, effective services, education and access to family-sustaining employment and wealth-building opportunities. Together with our partners, we seek to change the policies, practices and power dynamics that have historically withheld opportunity, undermined self-efficacy or promoted exclusion. In support of this particular focus, Enterprise leads the Cuyahoga Earned Income Tax Credit (EITC) Coalition. The Senior Program Officer position provides full program management and administrative leadership for the Coalition. The successful candidate is highly collaborative, self-motivated, and has a pro-active, energized approach working in a team-based environment. This role is dynamic with various responsibilities emphasized at different times throughout the year. The position reports to the Senior Program Director for Income and Opportunity in Cleveland. Job Description Job Responsibilities: Program Management: Manage the day-to-day operational activities for the EITC Coalition and the Volunteer Income Tax Assistance (VITA) program serving 10,000 low-income Cuyahoga County taxpayers on an annual basis. Oversee the program's multiple components, including partner engagement, community outreach, volunteer management and adherence to IRS VITA site requirements. Plan and lead the Coalition's Steering Committee meetings. Team Leadership: Manage internal team members assigned to the EITC Coalition. Provide indirect supervision of site coordinators and other staff members dedicated by partner organization responsible for leading individual VITA sites. Ensure team members are engaged, motivated, and fully equipped to meet their objectives. Community and Participant Engagement: Oversee the development and implementation of engagement strategies that includes client outreach and volunteer recruitment and retention. Demonstrate a commitment to customer service including answering/returning calls/emails quickly. Become a certified VITA Site Coordinator to lead events, be a resource to VITA site coordinators, and respond to individual taxpayer inquires as needed. Program Compliance: Manage the coordination of site agreements and contracts with Coalition partners while articulating th