Job Information
KeyBank NA Senior Manager Reporting and Analytics in Cleveland, Ohio
Location: 124 East 14th Street, Suite 1100 - New York, New York 10003 Job Summary: Directly manages team of professionals, resource for entire team. Assists in Developing and implementing strategies across multiple LOBs and Client Insights and Marketing functions. The Senior Manager, Reporting and Analytics is an integral part of the Data and Analytics team, supporting Laurel Road's fast-growing lending and deposits product suite. This role supports the Product Team and will work as part of a cross-functional team on initiatives focused on developing detailed reporting and forecasts for deposit units, transactions, balance, and fee revenue growth. You will be responsible for performing detailed analyses to develop proactive and real time insights regarding industry performance and benchmarking, macroeconomic trends, as well as overall product performance. Success factors include a combination of Business Knowledge (Product KPIs, Profitability), Technical Skills (SAS Coding, Data Visualization, Excel), and Communication Skills (Relationship Building, Data Translating, Presentation). This position offers significant career advancement opportunities within the broader product team which includes Analytics and Pricing. Essential Duties and Responsibilities: Business Owner of Portfolio Insights: Use both quantitative and qualitative analyses to provide insights on product performance, along with industry and macroeconomic trends Critical Thinking / Problem Solving: Develop an analytics framework to create reporting and establish KPIs to achieve business goals on growth and profitability Strategic Planning: Lead the forecasting process for deposits, while establishing benchmarks and monitoring business progress towards these benchmarks Cross Functional Partner: Collaborate with key stakeholders including Product, Marketing, and Operations to ensure alignment and execution of strategic initiatives Communication: Communicate strategic insights to senior leaders and other key stakeholders to drive decision-making. Leadership: Emerging leader across team with potential to lead 1-2 analysts; Role model to others - may coach and develop; Provides direction/mentorship to junior staff; Ability to effectively work in a matrixed organization with colleagues across various reporting structures. Qualifications: Bachelor's degree or higher required or equivalent experience Degree in quantitative (MIS, Comp Science, Data Analytics) or related discipline preferred 8+ years of experience in product, marketing, finance; experience evaluating complex business problems, data analysis and devising recommendations Experience in Analytics, Consulting, Financial Services, Product, or Strategy preferred Business Knowledge (Product and Profitability) Required Demonstrated knowledge of the Banking industry with specific focus on deposit products Experience building out expansive product performance workbooks and establishing key KPIs and benchmarks to compare monthly performance against Experience evaluating complex business problems, data analysis and devising recommendations Experience analyzing product performance, evaluating predictive variables, and developing actionable insights that drive incremental profitability Strong critical thinking combined with business intuition and intellectual curiosity Results oriented, self-starter with ability to work independently on complex matters with minimal supervision Project Management: Own and manage projects from front to end, actively engaging with the requestor and other business stakeholders Communication - Independently communicate with key stakeholders, manage delivery expectations, and escalate when needed People Leadership Manage 1-2 analysts, setting strategy and guiding them to help achieve objectives Work cross functionally with peers on the Data Analytics tea