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The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. The Role As we continue to grow as QuidelOrtho, we are hiring for a Regional Technical Specialist in Clinical Laboratories supporting . The Regional Technical Specialist provides technical and sales support for assigned product lines to existing accounts. Primarily through adding new assays, troubleshooting, and supporting the sales process within a set of assigned accounts. Responsible for leading and influencing the technical adoption of Clinical Laboratory (CL) or Transfusion Medicine products and serve as an integrated technical expert. Demonstrates an advanced level of skill and leadership the areas beyond the Field Application Specialist (FAS) key activities on a consistent basis. Regional Technical Specialists will be assigned to one of two areas of responsibility: Clinical Lab (CL) or Transfusion Medicine (TM) product lines. This is a remote role supporting the Appalachian Technical Region: OH, KY, WV, VA, NC and SC. The Responsibilities Provides advanced troubleshooting with customers and IDNs (Integrated Delivery Network) as needed within existing customers. Coordinates resources for situations and problems that require higher levels of support. Directs and implements corrective actions for escalated customers across region and nationally, including IDN customers. Assists customers and FASs with menu review and menu addition, both during validation and following test of record of analyzers and using VITROS / Vision technology to build and expand reagent revenue. Supports sales activities to drive the business and meet company goals. Develops and executes strategic territory and account plans to prioritize, pursue, and convert competitive accounts; teams with Strategic Account Executives in all relevant IDN-related planning activities. Coaches and assists FASs as a SME (Subject Matter Expert) with respect to FAS procedures such as system verification support, proprietary software use, and tools. Provides leadership and project management over multiple system installs and IDN instrument projects. Acts as a resource, as needed, for a higher level of field expertise surrounding IDN projects that involve multiple instrument implementations, IDN customer training, IDN Sales support, and additional strategic needs at the IDN customer level. Participates in formal complaint handling process, troubleshooting, and re-training related to VITROS / Vision technology. Ensures that technical issues are resolved in a timely and complete manner. Makes sound fiscal decisions and assures maximum return on investment for all expenditures. Represents QuidelOrtho at trade shows and professional meetings. Models exemplary company values and complies with QuidelOrtho goals and values. Demonstrates a positive attitude during company functions and public events, encourages team camaraderie and enthusiasm. Performs duties in compliance with established business policies. Maintains a high degree of personal ethics and professionalism while interacting with customers, distributors, vendors, and co-workers. Perform other work-