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Park Place Technologies Production Technician Team Lead in CLEVELAND, Ohio

What youll be doing: Able to complete all duties of a senior Quality and Test Technician (See Quality and Test Technician job description) Gives day to day direction to lab employees Directs lab employees in Mgr.s. absence Assists planning & procurement in part identification, and part/ supplier related issues Takes lead role as subject matter expert in areas such as test methods, new hardware/ systems integration and other related areas Training and guidance of new and less knowledgeable Q&T employees. Remaining current against all OEM test scenario requirements Ensures lab is stocked with appropriate supplies at all times. Assist Procurement with technical RMA information. Assists in ensuring priority orders are completed within the required timeframe. Maintains lab organization and cleanliness. Helps establish new test procedures May interface directly with Planning & Procurement, Warehouse, Support and other PPT departments as well as PPT Suppliers. Responsible for ensuring all Q&T personnel are cross trained in all relevant system operations. Directs Q&Ts employees in Managers absence Other duties as assigned.

 

What were looking for: 5 years experience and/or training; or equivalent combination of education and experience in a team lead position. Experience in the 3rd party hardware service industry, or hardware resale is a plus. Proficient in Microsoft Windows XP, Windows 7, Microsoft Server 2003, 2008, 2012, 2016 Working understanding of a data center environment Ability to create, manage and administer an image deployment server over a local network Working knowledge of the Dell, NetApp, EMC, Data Domain, IBM, & HP product lines Demonstrated ability to read and interpret documents such as red books, operating and maintenance manuals, and procedure manuals. Demonstrated ability to write routine reports and correspondence. Demonstrated ability to prioritize work to correspond with customer requests Reliable for maintaining a high level of concentration while handling multiple requests at the same time to ensure accuracy. A detail-oriented, team player. A good attendance record and commitment to work. Experience with Excel and familiarity with Great Plains and Astea software. Bonus Points: A+, Network+, Storage+, CCNA, MCSA, MCSE Certifications preferred. Education: Bachelors degree required. Travel: 10%

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c) Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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