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Randstad US Production Support in cleveland, Ohio

Production Support

job details:

  • location:Cleveland, OH (remote)

  • salary:$20 - $32 per hour

  • date posted:Wednesday, July 21, 2021

  • job type:Temp to Perm

  • industry:Professional, Scientific, and Technical Services

  • reference:855889

job description

Production Support

job summary:

100% Remote but this person will need to be located within a few hours of Cleveland Ohio.

location: Cleveland, Ohio

job type: Contract

salary: $20 - 32 per hour

work hours: 3pm to 12am

education: No Degree Required


  • Bachelor's degree in an IT discipline preferred; In lieu of a degree, equivalent work experience may be accepted.

  • Minimum 2 years of work experience in related field preferred.

  • Intermediate proficiency with standard business tools such as the Microsoft Office applications suite and SharePoint.

  • Understanding of web application technologies, how they connect and their purpose in an organization.

  • Strong familiarity with enterprise monitoring tools (New Relic, Orion) administration.

  • Understanding of networking technologies (firewalls, routers, switches) and how those devices are connected to provide service.

  • Understanding of container technologies.

  • Technical writing skills - ability to capture processes and develop quality documentation and knowledgebase articles.

  • Understanding of ERP systems (JD Edwards) and its processes.

  • System Deployment Life Cycle (SDLC) - basic understanding of web development methodologies. Ability to efficiently deploy code to environments.

  • Understanding of enterprise job scheduling systems (Help Systems Robot)

  • Effective time management and prioritization skills

  • Strong analytical and troubleshooting skills - efficiently determine a root cause of an issue and appropriately act on it. Ability to extract relevant information from log files or monitoring systems in use.

  • Experience with SQL a plus.


  • Experience level: Experienced

  • Minimum 3 years of experience

  • Education: No Degree Required



  • Windows

  • Linux System Admin

  • Operating Systems

  • Desktop Support

  • Windows

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.