Job Information
Park Place Technologies Manager, Sales Development in CLEVELAND, Ohio
Sales Development Manager
The Sales Development Manager leads sales training and development initiatives.Manages and coaches Business Development Associates (BDAs) to understand the sales process and fundamentals, activity standards, and work disciplines.This position prepares BDAs to develop a client base and prospect specific vertical or geographic markets and ensures understanding of Park Place philosophy and vision through prepared curriculum and direct coaching.
What youll be doing:
Managing:
oActs as a coach to Business Development Associates and first year Account Managers; serves as their first point of contact and escalation for questions, direction, and approval.
oImplements key objectives set by Director of Global Sales Development and VP of Sales Enablement.
oConducts weekly learning and development reviews with team members; ensures they are focusing on the right skill application, opportunities, filling their pipeline and making conference calls / appointments.
oEngages the appropriate resources (including themselves) at the right time, including: pre-sales, field service, pricing, staff support.
oProvides sales support and assists individuals with understanding clients needs, qualifying/closing opportunities, diagnosing and resolving issues.
oAssists in hiring and retaining high caliber sales talent, efficiently on-boards, knows existing talent (strengths and opportunities of each person), off-boards non-performers, as necessary.
oProactively assesses, manages, and documents employee performance to ensure individual and group excellence; provides important feedback.
Training:
oDelivers weekly training sessions, staff and individual development plans.
oProvides Skill and Knowledge Training on: Work Tools (e.g. Software, CRM, mining for Opportunities, mastering Pipeline Development and executing the full cycle sales process).
oProvides one-on-one coaching through observation, call monitoring and feedback.
oAttends conference calls to support call activity and provides coaching.
oAssists with the recruitment and selection of BDA candidates.
oAssists in the activity and mastery of sales cycle and closing strategies.
oProvides input to design and deliver learning and development
oCoaches and mentors Sales Team Leads to sales development standards.
oReviews reports, conducts meetings, represents Sales Training Department to regional leadership as directed
oDocuments and delivers individualized feedback on BDA performance and administers performance coaching/feedback/performance improvement plans, as required
Execute training curriculum as directed by the Sr. Director, S