Experience Inc. Jobs

Job Information

AIRGAS USA, LLC Cylinder Control Specialist in Cleveland, Ohio

R10038624 Cylinder Control Specialist (Open) Location: Independence, OH - Rockside Woods Blvd - Management - AMG-Corp How will you CONTRIBUTE and GROW? The Cylinder Control Specialist is responsible for cylinder population accuracy, customer cylinder records and branch on-hand cylinder balances through monitoring and maintaining proper controls. This position will coordinate with Regional Cylinder Control, Region VPs of Operations (RPOs), and Gas Coordinators to ensure accurate and timely reporting and compliance to policies and procedures.In Particular you will: Responsible for analyzing, investigating and modifying customer accounts using site audits, cylinder movement reports and customer account history. Responsible for implementing and complying with the policies and procedures that help ensure the accuracy of the cylinder records. Reviews cylinder activity for Standard Operating Procedure (SOP) compliance performing periodic audits at the customer site. Communicates with internal and external customers regarding results of audits including settlements and past due invoices or resolution to a cylinder dispute. Reviews and resolves customer owned transactions resulting in either a positive/negative cylinder balance. Assists local/national account managers and branch personnel with large-scale customer cylinder audit reconciliation. Other duties and responsibilities such as ad hoc reporting may be assigned. __Are you a MATCH? * High School Diploma or GED Required. Associate's degree or higher preferred.* Prior experience in an operations, customer-service or manufacturing related administrative role required.* Communicates effectively both verbally and in writing; listens effectively and clarifies information as needed; works well with others in a team environment across the organization knowing who to engage to achieve results. * Ability to build effective relationships with all levels and roles in the organization and to work well both independently and as part of a team.* Excellent analytical and creative problem solving skills with the ability to make independent decisions based on investigation and judgment as well as ability to discern when to escalate issues.* Strong client-service and continuous improvement mindset.* Proficient in Google suite applications and Microsoft Office (Word, Excel) as well as a demonstrated ability to utilize financial applications within SAP.* Exceptional organization & time management skills with ability to use time efficiently handling multiple demands, supporting multiple people and competing priorities effectively.* Ability to deal with difficult situations in a diplomatic and professional manner.


Your differences enhance our performance At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.


Equal Employment Opportunity Information We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an

DirectEmployers