Experience Inc. Jobs

SUMMARY

Provides overall administrative and operational support to the Associate Vice President of Program Accreditation and Healthcare Initiatives within the Learning & Engagement division. Coordinates the day to day operations of the department and stakeholder (students/programs) outreach in Nursing and Health Sciences programs.  Leverages a sound understanding of the departmental focus to collaboratively work with colleagues to achieve goals of the department, division and college.   

ESSENTIAL FUNCTIONS

• Provide a wide range of administrative and operational duties in support of the Associate Vice President including managing calendars, coordination and scheduling of meetings, developing meeting agendas, recording meeting notes and monitoring completion of action items and report development
• Positively responds to departmental requests in a timely manner with strong emphasis on outstanding customer service
• Researches, collects, and compiles data for reporting and information purposes
• Coordinates routine office procedures, reports, document review schedules, planning schedules, etc.
• Provides direct assistance to the team's efforts to complete departmental assignments and outcomes goals (e.g. accreditation, compliance, retention)
• Maintains on-going communication with departmental leadership to report important information, occurrences and issues within the department
• Assists in the development of improved methods and procedures for unit support staff operations
• Attends staff and project team meetings and provides follow-up on meeting outcomes including tracking resulting activities and projects
• Develops strong working relationships with key departments and employees across the College and in the community to support department goals
• Establishes and maintains general office files and records in digitized formats
• Updates and maintains web page content and other web-based collaborative platforms such as KWeb and MS Teams
• Assists in the maintenance of chared data in ADB-Complio and Exxat (Prism) as requested
• Assists with the preparation of reports, presentations and publications, including research, writing and copy-editing
• Assists with other College-wide projects, initiatives and committees to support departmental goals
• May help observe student interns and part-time assistants
• May aid in the planning, maintaining, and monitoring of a business area's budget
• Coordinates routine office procedures which may include deployment of annual surveys (accreditation and satisfaction)
• Supports office staff in addressing student's and stakeholders' inquiries promptly, creating a professional and responsive office environment
• Screens incoming calls and correspondence and responds independently when possible
• Prepares correspondence, form letters, requisitions, lists and tables
• Attends administrative meetings as required
• Uses appropriate software to prepare correspondence as required
• Establishes and maintains an effective personal department filing and planning system to ensure timely completion of expected tasks

• Performs other related duties as assigned

   

   

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Associate degree and/or minimum of three years of progressively responsible experience in professional office environment
• Demonstrated experience making sound decisions that affect a work unit or team
• Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations

KNOWLEDGE, SKILLS and ABILITIES

Possesses strong organizational, self-directing and time-management skills

Possesses excellent written, verbal and interpers