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Account Representative, Shipping and Receiving Clerk 1 American Rd, Cleveland, OH 44144, USA Req #2635 Wednesday, September 11, 2024 See yourself at Odyssey... Join the team as our new Customer Service Representative! Who We Are & Why We're Hiring Odyssey Consumer Warehousing, provides world class public warehouse and distribution services. We provide a totally integrated logistics package of warehousing, handling and trucking services from centrally located facilities in IL, OH, CO, GA, MO, WA, CA, FL, AK, HI, TX, NJ, and PA to ensure your products are always in proximity and ready to supply markets served. Our services include complete logistics management, traditional warehousing and cross dock distribution. Our fully automated inventory control system utilizes bar coding, EDI, RFID, stock rotation and random-access location inventory management. Based in vibrant Brooklyn, OH, Odyssey is on a journey to constantly innovate logistics. We're actively recruiting for this key, high profile role in the company because we have experienced tremendous growth and would love for you to join us! Visit us at: www.OdysseyLogistics.com/careers About the Job: The position of Account representative/Shipping and receiving Clerk will have primary responsibility to work directly with customers and carriers on daily order requirements. Monitor product and communication flow between warehouse and office, which includes maintaining 100% inventory, resolving problems, monitoring the quality of our service while adhering to all policies and procedures. In This Role, You Will: Review daily inbound and outbound requirements. Process inbound and outbound orders in systems. Maintain and monitor Customer Order Screens. Track orders with Warehouse Supervisor in and out of warehouse. Track needs for daily orders with customer. Make BOLs for shipments. Monitor any issues with inventory locations and correct immediately. Transmit BOLs and COAs to customers as required. Adhere to enforce policies and procedures. Monitor product flow with Warehouse Supervisor. Resolve problems. Monitor the quality of our services. Develop excellent, professional communication skills.* Admins are encouraged to learn and master Spanish and English.* Customer Information Systems as required* Abecas/Insight - Grand Warehouse Management System* Bar Coding Scanning where required* Maintain all data in Abecas and Customer Information Systems [ SAP, JDE, Other ] ALL OTHER DUTIES AND PROJECTS AS ASSIGNED. Qualifications We recognize not all applicants have every skill or qualification to match a job description exactly. Odyssey values diverse experiences in other industries, and we encourage everyone who meets most required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. We are always looking for people who will bring something new to the table! Required: High school diploma or general education degree (GED); or equivalent combination of education and experience. Must be 18 years of age or older Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to work with simple mathematical concepts such as addition, subtraction, multiplications, and divisions. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of operational instructions. To perform this job success